Re: Holiday Monday feb 19 th - [#675011]

From
Roxana Cruz <clearcaresupport@homecareassistance.com>
To
sspeirs@thekey.com
CC
clearcaresupport@thekey.com, tt@thekey.com
Date
Wed, 21 Feb 2024 22:49:39 +0000
Folder
INBOX
----==_mimepart_65d67e033ec63_2093fee6d5d219045260950 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable I have been informed that ClearCare had an issue calculating this holiday= - So unfortunately, this will need to adjusted manually for each shift t= o pay and bill at 1.5x.=C2=A0 = = On Wed, 21 Feb at 5:40 PM , SharonSpeirs wrote: Previously we simply put in the holiday and = it automatically did it so not sure whi it was taken out? = It is family day .=C2=A0 = That is a ton of work to do each shift is that the only way now as the h= oliday is over? = = Sharon, Speirs = Canadian Staffing Manager = 778 279 3634 = TheKey.ca=C2=A0=C2=A0 = = = = = = = = = = = = = = = = = = On Wed, Feb 21, 2024 at 2:37=E2=80=AFPM Roxana Cruz wrote: = = = = = Hi=C2=A0SharonSpeirs,=C2=A0 = = This can be done by the local office - each shift will need to opened an= d marked as a Holiday.=C2=A0 = = We can add the holiday in order for it to be an option to bill and pay, = should it be "BC Day"?=C2=A0 = = = = = = Thanks,=C2=A0 = = = = = = = = On Wed, 21 Feb at 4:31 PM , SharonSpeirs wrote: Hi there = This past Monda Feb =C2=A019 th was a holiday in Vancouver Bc so needed = to be out as a stat for family day in clear care. = Can you do that for us? We need to ensure caregivers are paid 1.5 and cl= ients are billed 1.5 = Thanks so much = Sharon=C2=A0 = = Sharon, Speirs = Canadian Staffing Manager = 778 279 3634 = TheKey.ca=C2=A0=C2=A0 ----==_mimepart_65d67e033ec63_2093fee6d5d219045260950 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable I have been informed that ClearCare had an issue calcula= ting this holiday - So unfortunately, this will need to adjusted manually= for each shift to pay and bill at 1.5x.=C2=A0 On Wed, 21 Feb at 5:40 PM , SharonSpeirs &lt= ;sspeirs@homecareassistance.com&gt; wrote: Previously we simply put in= the holiday and it automatically did it so not sure whi it was taken out= ? It is family day .=C2=A0 That is a ton of work to do each shift is that the only= way now as the holiday is over? Sharon, Speirs Canadian Staffing Manager 778 279 3634 TheKey.ca =C2=A0=C2=A0 <div dir=3D"ltr" style=3D"line-height:1.38;margin-top

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