Re: URGENT Fwd: Randy Snyder Settlement Payout Issue

Hi An,

We are not paying the lawyer. The check should be made out to Randy, but
then mailed to his lawyer's address for review.

Alysce

On Thu, Aug 14, 2025 at 2:35 PM <an.ly@thekey.com> wrote:

> Hi Steve,
>
>
>
> The example you sent over was paid out to the client in from the client’s
> account. Would it be the same if we are paying to the lawyer?
>
>
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> Thanks,
>
>
>
>
>
> *An Ly*
>
> *Accounts Payable Manager*
>
> an.ly@thekey.com <https://brand.thekey.com/esg/lcastaneda@thekey.com>
>
> *TheKey.com*
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> *From:* Steve Koyanagi <skoyanagi@thekey.com>
> *Sent:* Thursday, August 14, 2025 11:22 AM
> *To:* Alysce Craig <alysce.craig@thekey.com>
> *Cc:* Tammi Franzese <tammi.franzese@thekey.com>; an.ly@thekey.com;
> Timothy Thomas <tt@thekey.com>; Laszlo Kovacs <laszlo.kovacs@thekey.com>
> *Subject:* Re: URGENT Fwd: Randy Snyder Settlement Payout Issue
>
>
>
> To provide context, legal provides the paperwork but the settlements do
> not hit the legal budget and are not driven/processed through the legal
> team.
>
>
>
> Our historical practice is not to require a W-9 either for these client
> settlements. Attached is an example of one from 2023 that Gerri oversaw
> where she approved no W-9. You can look at this as an example as to how
> TheKey has historically handled.
>
>
>
> Let me know if you need further info.
>
>
>
> On Thu, Aug 14, 2025 at 11:16 AM Alysce Craig <alysce.craig@thekey.com>
> wrote:
>
> Hello All,
>
>
>
> Steve drafted the settlement agreement that the client signed for us back
> in May, and advised that we work with accounting for payment.
>
>
>
> Thanks,
>
> Alysce
>
>
>
> On Thu, Aug 14, 2025 at 2:10 PM Tammi Franzese <tammi.franzese@thekey.com>
> wrote:
>
> Hi An,
>
>
>
> I haven't seen this type of client settlement go through Legal. But that
> doesn't mean it's not supposed to go through Legal.
>
>
>
> @Steve Koyanagi <skoyanagi@thekey.com> does this type of client
> settlement go through Legal? If so, is the GL code one-time legal?
>
>
> *Sincerely,*
>
> *Tammi Franzese*
>
> Senior Corporate Paralegal | *TheKey*
>
> Mobile: 813.521.5269
>
>
>
> <http://www.thekey.com/>
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> On Thu, Aug 14, 2025 at 1:44 PM <an.ly@thekey.com> wrote:
>
> Hi Alysce,
>
>
>
> Since this is a legal settlement that involved the lawyer. I will loop in @Tammi
> Franzese <tammi.franzese@thekey.com> from legal department. We do have a
> separate process for legal settlement. Legal usually handles settlements
> with our team.
>
>
>
> @Tammi Franzese <tammi.franzese@thekey.com>- Hi Tammi, I’m looping you in
> so you can assist with the process. We need to get the w9 from the lawyer.
>
>
>
> Thanks,
>
>
>
>
>
> *An Ly*
>
> *Accounts Payable Manager*
>
> an.ly@thekey.com <https://brand.thekey.com/esg/lcastaneda@thekey.com>
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> *TheKey.com*
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> *From:* Alysce Craig <alysce.craig@thekey.com>
> *Sent:* Thursday, August 14, 2025 10:39 AM
> *To:* an.ly@thekey.com
> *Cc:* Timothy Thomas <tt@thekey.com>; Laszlo Kovacs <
> laszlo.kovacs@thekey.com>
> *Subject:* Re: URGENT Fwd: Randy Snyder Settlement Payout Issue
>
>
>
> Hello An,
>
>
>
> Was none of this done in Coupa? He said that he logged in several times
> and tried to complete things, are you able to look in Coupa to see. I want
> to make sure before I go back asking them to complete more paperwork, they
> are already extremely frustrated.
>
>
>
> Thanks,
> Alysce
>
>
>
> On Thu, Aug 14, 2025 at 1:36 PM <an.ly@thekey.com> wrote:
>
> Hi Alysce,
>
>
>
> Please request a w9 from the lawyer.
>
>
>
> Thanks,
>
>
>
>
>
> *An Ly*
>
> *Accounts Payable Manager*
>
> an.ly@thekey.com <https://brand.thekey.com/esg/lcastaneda@thekey.com>
>
> *TheKey.com*
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> *From:* Alysce Craig <alysce.craig@thekey.com>
> *Sent:* Thursday, August 14, 2025 10:33 AM
> *To:* Timothy Thomas <tt@thekey.com>
> *Cc:* an.ly@thekey.com; Laszlo Kovacs <laszlo.kovacs@thekey.com>
> *Subject:* Re: URGENT Fwd: Randy Snyder Settlement Payout Issue
>
>
>
> Hi Tim,
>
>
>
> The client will not accept a wire.
>
>
>
> The check should be mailed to his lawyer: Richard Epps 4170 Mumford Ct
> Columbus OH 43220
>
>
>
> Alysce
>
>
>
> On Thu, Aug 14, 2025 at 1:24 PM Timothy Thomas <tt@thekey.com> wrote:
>
> Would the client accept a wire or does it need to be a check?
>
>
>
> If so provide a mailing address please.
>
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> On Thu, Aug 14, 2025 at 1:24 PM Timothy Thomas <tt@thekey.com> wrote:
>
> No this is a US client out of Columbus.
>
>
>
> On Thu, Aug 14, 2025 at 1:14 PM <an.ly@thekey.com> wrote:
>
> We don’t need his W-BEN if he is in CA.
>
>
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> Is this going to be a wire transfer?
>
>
>
> Thanks,
>
>
>
>
>
> *An Ly*
>
> *Accounts Payable Manager*
>
> an.ly@thekey.com <https://brand.thekey.com/esg/lcastaneda@thekey.com>
>
> *TheKey.com*
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> *From:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
> *Sent:* Thursday, August 14, 2025 10:12 AM
> *To:* an.ly@thekey.com; Timothy Thomas <tt@thekey.com>
> *Subject:* RE: URGENT Fwd: Randy Snyder Settlement Payout Issue
>
>
>
> It’s a settlement and he is in Canada.
>
>
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> Tim – Any chance you could help us to get his W-8BEN?
>
>
>
> *From:* an.ly@thekey.com <an.ly@thekey.com>
> *Sent:* Thursday, August 14, 2025 12:10 PM
> *To:* 'Laszlo Kovacs' <laszlo.kovacs@thekey.com>
> *Cc:* 'Timothy Thomas' <tt@thekey.com>
> *Subject:* RE: URGENT Fwd: Randy Snyder Settlement Payout Issue
>
>
>
> Hi Laszlo,
>
>
>
> Is this a settlement? Is Randy in the US or CA?
>
>
>
> If he is in the US, I will need his w9. We have to report all settlement
> to the IRS.
>
>
>
> Thanks,
>
>
>
>
>
> *An Ly*
>
> *Accounts Payable Manager*
>
> an.ly@thekey.com <https://brand.thekey.com/esg/lcastaneda@thekey.com>
>
> *TheKey.com*
>
>
>
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> *From:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
> *Sent:* Thursday, August 14, 2025 8:56 AM
> *To:* An Ly <an.ly@thekey.com>
> *Cc:* Timothy Thomas <tt@thekey.com>
> *Subject:* RE: URGENT Fwd: Randy Snyder Settlement Payout Issue
>
>
>
> An,
>
>
>
> Can we press to get this payment sent as a rush today and treat the
> recipient as a one-time vendor?
>
>
>
> Thanks,
>
>
>
> *From:* Timothy Thomas <tt@thekey.com>
> *Sent:* Thursday, August 14, 2025 10:26 AM
> *To:* laszlo.kovacs@thekey.com
> *Subject:* Re: URGENT Fwd: Randy Snyder Settlement Payout Issue
>
>
>
> exactly, insurance reimbursement for a car accident.
>
>
>
> On Thu, Aug 14, 2025 at 9:25 AM <laszlo.kovacs@thekey.com> wrote:
>
> GM Sir.
>
>
>
> This is a one time payout I assume?
>
>
>
> *From:* Timothy Thomas <tt@thekey.com>
> *Sent:* Thursday, August 14, 2025 9:56 AM
> *To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
> *Subject:* URGENT Fwd: Randy Snyder Settlement Payout Issue
>
>
>
> Hey Lasz,
>
>
>
> Can you help me expedite a check to this client?
>
>
>
> Thanks!
>
>
>
> ---------- Forwarded message ---------
> From: *Alysce Craig* <alysce.craig@thekey.com>
> Date: Thu, Aug 14, 2025 at 8:48 AM
> Subject: Randy Snyder Settlement Payout Issue
> To: Timothy Thomas <tt@thekey.com>
>
>
>
> Hi Tim,
>
>
>
> We are having an issue getting Randy Snyder his settlement payout. I have
> gone to Coupa office hours several times to speak with Anotte. She advised
> that he would need to be added as a vendor and then confirm on his end for
> a check to be generated. This is posing a problem. He is elderly and does
> not understand what he needs to complete in Coupa, he attorney is also in
> his late 70's and isn't able to help him.
>
>
>
> Since this agreement was signed back in June they are requesting a
> certified check be sent to the office so that I can drop it off to them.
> Randy is currently undergoing surgery, my fear is if we don't get this done
> soon they will not utilize our service when he is released. In the month of
> July he spent $30,000 with us, this is not a client that we want to lose.
>
>
>
> Thanks for your help on this Tim!
>
>
>
> *Alysce Craig | Columbus General Manager*
>
> Email: alysce.craig@thekey.com <emily.swackhamer@thekey.com>
>
> M: (380) 245-8075 O: (614) 481-8888
>
> TheKey.com <http://thekey.com/>
>
> *TheKey.com <https://www.thekey.com/>*[image: Image removed by sender.
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>
>