--000000000000d8adea06253af75f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Katelynn Kline Can you please let clients know who have access? All my best, Sericca Latimer General Manager 509-302-2729 slatimer@thekey.com TheKey.com [image: TheKey] On Wed, Oct 23, 2024 at 2:12=E2=80=AFPM Tala Barakat wrote: > Hello, > > I hope you are all well. Our official Family Room transition date is > Monday, 10/28/2024. Please reach out to your team members and ask them to > reach out to their Client Contacts this week. > > The goal is to confirm their email addresses, inform them of the > transition, and invite them to the Family Room. Contacts will be receivin= g > an email inviting them to login for the first time and we don't want them > to disregard it. Client Contacts will need to confirm their email through > the invitation and login for the first time in order to access the Family > Room in the future. The invitation will also include a distinct URL that > they can save/bookmark to access their loved one's care. > > I have also created a document that will help guide team members on How > to invite a client contact to the Family Room > . > Please share this link with your team members. > > I am here to help and support through this transition, so please let them > know they can reach out to me with any questions! > > I appreciate your help on this. > > > Thanks, > *Tala Barakat* > Product Owner > [image: TheKey] > --000000000000d8adea06253af75f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Katelynn Kline = =C2=A0Can you please let clients know who have access?=C2=A0 All my best,=C2=A0 Sericca Latimer General Manager 509-302-2729 slatimer@thekey.com <a href=3D"https://www.thekey.com/" r= el=3D"noopener noreferrer" title=3D"Open TheKey website" style=3D"color:rgb= (77,77,79)!im