--Apple-Mail=_38DCAB46-4148-4F44-A890-B417CB639558 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=us-ascii Thank you Zareena for the clarity and the documentation. Stephanie is based out of the US office. Best regards, Matt =20 > On Sep 19, 2022, at 5:40 PM, Zareena Ali = wrote: >=20 > Hi Matt and Stephanie,=20 >=20 > Thank you for the email. I do appreciate it. Unfortunately, this = particular employee is a family member. We have had some issues in the = past year with privacy, confidentiality and gossip. All office = employees were provided new policies see attached. Shereen had also = signed new employment agreements and new policies. We had one = situation, where she sent a text message to a family member not part of = the company about company business. After a long and careful = consideration I had decided to terminate this employee with a 4 week = severance pay, ROE and opportunity to be referred to another senior care = facility. =20 >=20 > I do apologize that this matter was takens to Corporate - I imagine = she is upset at my decision - however, it's best for the company based = on rumors, confidentiality and sharing company business to = non-employees.=20 >=20 > We have paid this employee four week severance pay as per labour = standards to terminate this relationship, plus as mentioned assisted = with recommendation for future position opportunity at Christenson = Communities. =20 >=20 >=20 > On Mon, Sep 19, 2022 at 12:51 PM Matt Vijayan > wrote: > Thank you Stephanie. I appreciate you reaching out to us. >=20 > I have copied Tim Thomas, Head of Canada for corporate offices and = Zareen Ali, Owner of Home Care Assistance of Edmonton (franchise) on = this matter. >=20 > Best regards, >=20 > Matt > =20 > Matt Vijayan > Director of Sales, Canada > Please note my email has changed: > mvijayan@TheKey.com > (905) 592-0085 > TheKey.com > >=20 > On Mon, Sep 19, 2022 at 2:24 PM Stephanie Johnsen = > = wrote: > Hi Matt! > I was wondering if you were familiar with the name Shereen Prasad. I = have a FB page for TheKey- and received an email this morning from this = past caregiver- who shares that she was "wrongfully terminated by the = company" and would like to reach out and escalate the complaint to = corporate. She mentioned that the complaint is based out of Edmonton. >=20 > Do you have a contact with HR that I should refer her to or have any = other suggestions. I'm not sure how she found me or why she chose me to = reach out to. I told her I would get her a good call number to voice her = complaint but am not sure who her direct supervisor was.=20 >=20 > Any help is appreciated! >=20 > Kind regards, > Stephanie Johnsen > Home Care Liaison > Please note my email has changed: > stephanie.johnsen@TheKey.com > (503) 936-7948 > (503) 641-4042 > TheKey.com > --Apple-Mail=_38DCAB46-4148-4F44-A890-B417CB639558 Content-Type: multipart/related; type="text/html"; boundary="Apple-Mail=_D4A45B34-DC73-4F08-9064-C03A143D509