--94eb2c06d6f6cc561305527d59c2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Mr. Valenta, My apologies, I mixed up Tammy and Pam and accidentally said that Tammy was unavailable. Tammy is available, and as we wanted to provide you with two caregiver options, we have arranged for both Tracy and Pam to speak tomorrow. Tracy is available for the Skype call at 9:00 and Tammy is available for the call at 9:45 (Montreal time). I will email you following the Skype call and we will be in communication regarding the caregiver that you have selected. Thanks, Corrina On Wed, Jun 21, 2017 at 2:35 PM, Corrina Masson wrote: > Hi Mr. Valenta, > > 9:00 am Montreal time for the Skype call works, our office Skype account > name is Homecare Montreal. Tammy has since accepted an employment elsewhe= re > however we have identified Tracy and I have attached her bio information. > Tracy will be at our office at 9:00 am on Thursday and will be ready for > the call. > > Thanks, > > Corrina Masson > > On Wed, Jun 21, 2017 at 11:12 AM, Frank Valenta > wrote: > >> Hi Tim, >> >> Mornings are difficult for me. >> >> How about Thursday morning in Montreal time? >> >> Sent from my phone >> >> On 21 Jun, 2017, at 20:48, "Timothy Thomas" >> wrote: >> >> Hello Frank, >> >> We've reached out to Tammy to schedule that Skype call, we're awaiting >> her call back. It's more likely that we could schedule the call for >> tomorrow morning (your time) perhaps between 8am and 9am? Would that wor= k >> for you? >> >> In regards to the start of service, yes Corrina would accompany the >> selected caregiver, introduce her to your mother and ensure that the fit= is >> right. She would subsequently visit again within the first 4-5 shifts to >> follow up and ensure your mother is completely satisfied with the servic= e. >> Ongoing from that point, Corrina would perform a regularly scheduled car= e >> management visit which includes a supervisory visit for the caregiver. O= nce >> we speak with Tammy this morning we will identify the start date. >> >> In regards to a geriatric fitness program, the design it is not our >> specialty. We defer the design of the program to our Physiotherapist, Co= rey >> Wolofsky from Physio en Route (http://www.physioenroute.com/en/home/). >> Corey can meet with your mother, craft a fitness program, then our >> caregiver can encourage disciplined execution of the program and provide >> safety and standby assistance. Corey's visit typically costs between $75= - >> $85. We can organize all of this should you wish. Otherwise I would >> encourage you to reach out to Corey directly. >> >> We'll be in touch ASAP regarding Tammy's availability for a call, >> Tim >> >> On Wed, Jun 21, 2017 at 7:02 AM, Frank Valenta >> wrote: >> >>> Hello Tim, >>> >>> Now I better understand the caregiver situation. >>> >>> The service you are selling is both a big ticket item in terms of cost >>> and critical in terms of health and well being, so b