Re: In-Person AX today or tomorrow if possible - Penny Molroney - Lutheran Home

--0000000000003b837a06293dd37b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Confirmed assessment 3:00p Monday Nancy Hopkins Client Success Manager *Please note my email has changed:* nhopkins@thekey.com (847) 853-7777 (847) 745-8748 TheKey.com [image: TheKey] On Sat, Dec 14, 2024 at 10:01=E2=80=AFAM Maria Prudhont wrote: > *Next Steps: Penny would like to meet for assessment today or tomorrow i= f > possible - She is staying at the Lutheran Home - Her DC is not until 12/2= 0 > but she wants to get this set up immediately so she does not stress about > it.* > > *** Please make sure to update Salesforce with yourself as the Opportunit= y > Owner.*** > > *Contacts: *Penny Molroney - 847-212-0232 > > > > *Referral Source*: > > - Rehab - Lutheran Home > > > > *SF Link*: > https://homecareassistance.lightning.force.com/lightning/r/Assessment__c/= a0NUH000003NNF72AO/view?ws=3D%2Flightning%2Fr%2FTask%2F00TUH00000PKVkP2AX%2= Fview%3Fchannel%3DOPEN_CTI > > - > > > > *Preferred Assessment Date and Type*: In person to discuss care plan and > her discharge > > > > *Person Performing Assessment*: > > TBD > > *Assessment Address:* > > > > - Lutheran Home Room 1119 > - 800 West Oakton > > - Arlington Heights, IL 60004 > > > > > *Home Address*: > > > 732 N Casper > > Arlington Heights, IL 60004 > > > *Summary and Care Needs*: > > Penny Molroney - 847-212-0232 > > 732 N Casper > > Arlington Heights, IL 60004 > > > > - Rehab - Lutheran Home > - DX Post operative Care - 2 broken bones in leg - right leg > - 12/05/1943 > - 5.5 and 155 lbs. > - Possible discharge - next Friday 11/20 or the following Friday 11/27 > - Allergies - No > - Walk with walker and assistance > - Lives alone - she is anxious and wants to get this set up and out of > the way > - Pets - None > - Vision - wear glasses > - Personal Care, Meals, Light housekeeping, laundry > - Initially 24 hour care - after a week convert to day shifts 7am to > 7pm or 8a to 8pm > - She does not like chatty caregiver > - She does not want somoene to patronize her, treat her like a child > or be condescending, DO NOT CALL her Honey or Dear - it drives her nut= s > - Female Caregiver only > - Assessment - sooner the better > - Room #1119 > - Leave message if she does not answer > > > *Quoted*: > > - Rate Range is $40-$60 based on level of care and in person assessmen= t > > > *Potential schedule for first two weeks of care*: First week 24/7 daily > and then re-assess - taper off to 12 hours day shifts until she gets bet= ter > > > > *Preferred start date*: 12/20/2024 (She is appealing her stay so there > is a probability she may get discharged the 27th > > > *Keys to Success*: > > - > She does not like chatty caregiver > - She does not want someone to patronize her, do not treat her like a > child or be condescending, DO NOT CALL her Honey or Dear - it drives h= er > nuts > - Female Caregiver only > > > > *Warmest Regards, MARIA PRUDHONT* > REGIONAL INTAKE MANAGER > NATIONWIDE >