--0000000000000a2a000623e597b5 Content-Type: multipart/alternative; boundary="0000000000000a2a000623e597b4" --0000000000000a2a000623e597b4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Looping in +Timothy Thomas here who has insights on the process and what the team needs to set these new hires up for success Ashley Mirone Vice President of Business Development *Please note my email has changed:* amirone@TheKey.com Direct: (310) 755-9669 TheKey.com [image: TheKey] On Mon, Oct 7, 2024 at 9:02=E2=80=AFAM Rob Dauses = wrote: > Emma - We're on it. Stand by ... > > +TheKey Sales Support > > - RD > > > > > ROB DAUSES > Strategic Accounts > 13201 Mid-Atlantic Boulevard, Suite 100, Laurel, MD 20708 > *c* 410.598.2386 > *e* robert.s.dauses@rrd.com > *w* rrd.com > [image: RRD] > > > > > On Mon, Oct 7, 2024 at 12:00=E2=80=AFPM Emma Zumsen > wrote: > >> Hey Rob, >> >> Just saw Josh's OOO note. Can you possibly help us resolve the Canadian >> shipping issues? >> >> Thanks! >> >> >> On Mon, Oct 7, 2024 at 10:45=E2=80=AFAM Emma Zumsen >> wrote: >> >>> Hi there, >>> >>> Let me dig in with Josh to see what solutions we can find. >>> >>> @Joshua Shiner - are you able to >>> troubleshoot this issue so we can get these materials out the door? >>> >>> Thanks! >>> Emma >>> >>> On Mon, Oct 7, 2024 at 9:32=E2=80=AFAM Denny Roebel >>> wrote: >>> >>>> Good morning - >>>> >>>> Is there any way I can get an update on this? I have another HCL in >>>> training in Canada and both are in need of Brand Center items and are >>>> unable to submit an order. >>>> >>>> Please advise me on the next step. Thank you in advance for your >>>> assistance! >>>> >>>> -Denny >>>> >>>> >>>> On Thu, Sep 26, 2024 at 11:41=E2=80=AFAM Sugas Sivanesan >>> sugashan.sivanesan@thekey.com> wrote: >>>> >>>>> Hey Jackie, >>>>> >>>>> >>>>> >>>>> Same issue still appears. I attached a screenshot for your record. >>>>> >>>>> >>>>> Please let me know if I=E2=80=99m doing something wrong. >>>>> >>>>> >>>>> >>>>> Ty! >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> Sugas Sivanesan >>>>> >>>>> Home Care Liaison >>>>> >>>>> *sugashan.sivanesan@thekey.com * >>>>> >>>>> (416) 457-6274 >>>>> >>>>> *TheKey.com * >>>>> >>>>> [image: Click to go to TheKey's LinkedIn page.] >>>>> [image: Click to go to >>>>> TheKey's Instagram page.] = [image: >>>>> Click to go to TheKey's Facebook page.] >>>>> >>>>> >>>>> >>>>> >>>>> [image: signature_505161808] >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> *From: *Jackie Summers >>>>> *Date: *Wednesday, September 25, 2024 at 9:28=E2=80=AFPM >>>>> *To: *Timon Page >>>>> *Cc: *RRD Streamline Support , Brand >>>>> Center Help , Sugas Sivanesan >>>> sugashan.sivanesan@thekey.com>, Denny Roebel >>>>> *Subject: *Re: Canadian Shipping Not Allowed?? >>>>> >>>>> Sugas - Can we attempt to re-order with the new postal code please an= d >>>>> confirm once it's submitted? >>>>> >>>>> We'd love to get you your items! >>>>> >>>>> >>>>> *Jackie Summers * >>>>> >>>>> Director of Sale