--000000000000bd6e290624c3a565 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, I used our office postal code (T3H 7M8), referral account was - google search (something like that) then the location is calgary *Thank you,* *Shawntel Sousa, LPN* *Client Success Manager* *Office: 403-301-3777* *Direct: 403-305-6588* *TheKey.ca * [image: TheKey] On Fri, Oct 18, 2024 at 11:00=E2=80=AFAM Amanda Maldonado wrote: > Hi Shawntel, > > Agreed, this is very strange. Can you give me the postal code, referral > account, and type of caller location that you are using? I want to see if > it is a validation error on our side. > > > Thanks, > > Amanda Maldonado > > > On Fri, 18 Oct at 12:03 PM , Shawntel Sousa > wrote: > Good morning, > > It is very strange because I did enter another lead last night and it > worked out just fine. But for some reason, this specific one will not let > me enter it. I am filling out all the required fields. > > I have filled out salutation, clients, first name, last name, callers, > first name, caller email, caller phone number, caller location, referral > account, postal code. All the required fields. > > It=E2=80=99s letting me do other leads just not this one, I=E2=80=99m baf= fled. > > Best Regards, > Shawntel Sousa, LPN > Client Success Manager > TheKey > > Calgary Office number: (403) 301-3777 > Winnipeg Office Number: (204) 489-6000 > Mobile number: (403) 305-6588 > > > On Fri, Oct 18, 2024 at 9:57=E2=80=AFAM Amanda Maldonado salesforcesupport@homecareassistance.com> wrote: > >> Hi Shawntel, >> >> Can you please provide me with the fields and values you are using to >> create the lead so that I can troubleshoot? >> (fields such as Client Name, Caller Name, phone number, zip code, >> referral account, and any other fields you are completing to create the >> lead). >> >> Thanks, >> Amanda Maldonado >> >> >> >> On Thu, 17 Oct at 3:37 PM , Shawntel Sousa >> wrote: >> >>> Hi team, >>> >>> I continue to get this error when trying to enter a new lead into sale >>> force. Can I please have this corrected for me. >>> >>> Thank you kindly. >>> >>> >>> Best Regards, >>> Shawntel Sousa, LPN >>> Client Success Manager >>> TheKey >>> >>> Calgary Office number: (403) 301-3777 >>> Winnipeg Office Number: (204) 489-6000 >>> Mobile number: (403) 305-6588 >>> >> 981974:611100 > --000000000000bd6e290624c3a565 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi,=C2=A0 I used our office=C2=A0postal code (= T3H 7M8), referral account was - google search (something like that) then t= he location is calgary Thank you= , Shawntel Sousa, LPN Client Suc= cess Manager Offi= ce: 403-301-3777 Direct: 403-305-6588 TheKey.ca <img alt=3D"TheKey" src=3D"https://= lh6.googleusercontent.com/rTha7lVj1zNlmZMSXaCksDxaRDuy65yEVMUqnhEfFkKKIO2mo= utOIiSazXD-AKxQv9x6LXkzLslNuxdudxTx2A9Y5iZA0V1wRUjPvHW7TeAvAka9OXbnIQ6LCKeN= mgiJ