--00000000000081d8f405ed0ac5fc Content-Type: text/plain; charset="UTF-8" Two caregivers on the case earning $17 and $18 respectively. On Wed, Nov 9, 2022 at 10:37 AM Cheryl Cartwright wrote: > The current rate is 38 and the suggested was 41 > > On Wed, Nov 9, 2022 at 10:35 AM Timothy Thomas wrote: > >> Poulami can you please confirm the current billing rate and pay rates for >> the staff on shift so we can confirm the margin moving forward. >> >> On Wed, Nov 9, 2022 at 7:25 AM Cheryl Cartwright >> wrote: >> >>> Good morning, >>> >>> Judy T has pushed back on her rate increase. She thinks 8% is too steep >>> especially considering they have increased hours a lot recently and now >>> have 9.5 hours of care daily. She was actually expecting a discount not a >>> rate increase because of the increased hours. She said she is really >>> disappointed. >>> >>> Can we leave her as it is for now? I don't want to reduce her rate but >>> because she was expecting a discount I feel even a one dollar raise would >>> be insulting to her. Thoughts? >>> >>> We can always reevaluate in the new year. >>> >>> Cheryl >>> >> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.com >> [image: TheKey] >> > > > -- > *Cheryl Cartwright* > *Regional, Client Success, Canada * > Home Care Assistance > Office: 416-488-8777 > Toronto, ON (EST) > torontohomecareassistance.ca > --- > Read Our Testimonials > Join Our Newsletter > > We Are Hiring! > > Champions of Longevity > ccartwright@homecareassistance.com > -- *Cheryl Cartwright* *Regional, Client Success, Canada * Home Care Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity ccartwright@homecareassistance.com --00000000000081d8f405ed0ac5fc Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Two caregivers on the case earning $17 and $18 respectivel= y. On Wed, Nov 9, 2022 at 10:37 AM Cheryl Cartwright < ccartwright@thekey.com > wrote: The current= =C2=A0rate is 38 and the suggested was 41 On Wed, Nov 9, 2022 at 10:35 AM Ti= mothy Thomas < tt@thek= ey.com > wrote: Poulami can you please confirm the current billing r= ate and pay rates for the staff on shift so we can confirm the margin movin= g forward. On Wed, Nov 9, 2022 at 7:25 AM Cheryl Cartwright < ccartwright@thekey.com &= gt; wrote: Good morning, Jud= y T has pushed back on her rate increase. She thinks 8% is too steep especi= ally considering they have increased hours a lot recently and now have 9.5 = hours of care daily. She was actually expecting a discount not a rate incre= ase because of the increased hours. She said she is really disappointed.=C2= =A0 Can we leave her as = it=C2=A0is for now? I don't want to reduce her rate but because she was= expecting a discount I feel even a one dollar raise would be insulting to = her.