Re: URGENT Oakville & Waterloo ClearCare Data

From
Roxana Cruz <rcruz@thekey.com>
To
James Patchett <jpatchett@thekey.com>
CC
Amanda Patel <apatel@homecareassistance.com>, Nicole Avedis <navedis@homecareassistance.com>, Matt Vijayan <mvijayan@homecareassistance.com>, Angie Kunnath <akunnath@homecareassistance.com>, Timothy Thomas <tt@homecareassistance.com>
Date
Fri, 1 Apr 2022 08:49:24 -0700
Folder
INBOX
--000000000000fb6fa005db99b9a4 Content-Type: text/plain; charset="UTF-8" Hey James, I can help with removing access to the Toronto team of the Oakville & Waterloo data. I would need a list of the Toronto admins. For the Oakville & Waterloo team are they locked out of the Toronto CC URL? If so, I would also need to know those admins to resend the links to gain access again. I am going to pass the ball to Nicole and Amanda regarding the pricing. On Fri, Apr 1, 2022 at 8:43 AM James Patchett wrote: > Amanda, Nicole and Roxana, > > The Toronto location is seeing the Oakville & Waterloo data start to show > up in their clearcare system. In addition the back end pricing seems to be > changing as well. In addition, the O&W teams are now logged out of > ClearCare and cannot access their information. > > As we discussed there are to be separate locations created in the Toronto > Clearcare system for the additions and the Toronto team should not be > seeing any of that data. > > Please Help! > > -- > James Patchett > Director Business Support Group > * Please note my email has changed: * > jpatchett@thekey.com > TheKey.com > [image: TheKey] > --000000000000fb6fa005db99b9a4 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey=C2=A0James,=C2=A0 I can help with r= emoving access to the Toronto team of the Oakville &amp; Waterloo data. I would need a list of the Toronto admins.=C2= =A0=C2=A0 For the Oakville &amp; Waterloo team are= they locked out of the Toronto CC URL? If so, I would also need to know th= ose admins to resend the links to gain access again.=C2=A0 I am going to pass the ball to Nicole and Amanda regarding the pri= cing. On Fri, Apr 1, 2022 at 8:43 AM= James Patchett &lt; jpatchett@theke= y.com &gt; wrote: Amanda, Nicole and Roxana, The Tor= onto location is seeing the Oakville &amp; Waterloo data start to show up i= n their clearcare system. In addition the back end pricing seems to be chan= ging as well. In addition, the O&amp;W teams are now logged out of ClearCar= e and cannot access their information.=C2=A0 As we= discussed there are to be separate locations created in the Toronto Clearc= are system for the additions=C2=A0and the Toronto team should not be seeing= any of that data.=C2=A0 Please Help! -- James Patchett Director Business Support Group Please note my email has changed: jpatchett@thekey.com

Thread (2)