--0000000000003296230600dba552 Content-Type: multipart/alternative; boundary="0000000000003296210600dba550" --0000000000003296210600dba550 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim! I've been monitoring this fax number and since our original conversation there has been zero traffic for faxes on this line. Received this fax today. Now that we have had at least one fax come in on it, should we consider setting up permanent routing to one of the Mavencare group emails? Let me know how you'd like to proceed. Thanks! (fax attached) On Wed, Jul 5, 2023 at 5:31=E2=80=AFPM Mark Warner = wrote: > Hi Tim! > > Received an email from Gabe requesting I check on something. It appears > that Mavencare has a fax number (888-220-8249) that when it receives a fa= x > it forwards the email/attachment notification of that fax to a third part= y ( > customer-care@vivtechnologies.com). Not finding a whole lot of helpful > history on this number or vivtechnologies. Viv Technologies is a Home Ca= re > software platform and I'm thinking that maybe the faxes were sent there t= o > be integrated into the platform for easy recall by those who use their > product? > > Do you know anything about this number? > > Should we continue to have it notify Viv of faxes or should we redirect > that number to internal Mavencare folks? > > Any guidance you can provide would be greatly appreciated! Thanks! > > > Mark Warner > > *VoIP Administrator402.356.0259* > *TheKey.com * > **** Please send all service requests to:* ITSupport@TheKey.com *** > --0000000000003296210600dba550 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim!=C2=A0 I've been monitoring this fax number and= since our original conversation there has been zero traffic for faxes on t= his line.=C2=A0 Received this fax today.=C2=A0 Now that we have had at leas= t one fax come in on it, should we consider setting up permanent routing to= one of the Mavencare group emails?=C2=A0 Let me know how you'd like to= proceed.=C2=A0 Thanks!=C2=A0 (fax attached) On Wed, Jul 5, 2023 at 5:31=E2= =80=AFPM Mark Warner < mark.war= ner@thekey.com > wrote: Hi Tim! Received an email= from Gabe requesting I check on something.=C2=A0 It appears that Mavencare= has a fax number (888-220-8249) that when it receives a fax it forwards th= e email/attachment notification of that fax to a third party ( customer-care@viv= technologies.com ).=C2=A0 Not finding a whole lot of helpful history on = this number or vivtechnologies.=C2=A0 Viv Technologies is a Home Care softw= are platform and I'm thinking that maybe the faxes were=C2=A0sent there= to be integrated into=C2=A0the platform for easy recall by those who use t= heir product? Do you know anything about this numb= er? Should we continue to have it notify Viv o= f faxes or should we redirect that number to internal Mavencare folks? Any guidance you can provide=C2=A0would be greatly app= recia