Re: On-Call Coordinators Update

From
Diane Mockenhaupt <dmockenhaupt@thekey.com>
To
Abby Cnossen <acnossen@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Danielle James <danielle.james@thekey.com>, Midwestleadership <midwestleadership@thekey.com>
Date
Wed, 8 Jan 2025 13:40:42 -0600
Folder
INBOX
--0000000000003c89b2062b370ae8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I agree with that if they were On Call for their office. On Call for the entire region, sans Chicago, is a much bigger ask. I will let Lluvia have Monday off. Can we have Julianna cover Michigan calls on Monday? On Wed, Jan 8, 2025 at 1:18=E2=80=AFPM Abby Cnossen w= rote: > Hi Diane, > > I am not sure how to best address this issue. > > Unfortunately these circumstances were unforeseen and outside of our > control. Though working on call is a written expectation of a caregiver > managers job description. I realize it is not ideal. > > Please let me know how I can help. > > > *Abby Cnossen* > Manager of Quality and Service > Call or text: 616-271-8243 > TheKey.com > > > On Wed, Jan 8, 2025 at 1:59=E2=80=AFPM Diane Mockenhaupt > wrote: > >> Lluvia just asked to be off on Monday if she is flying Solo on Sunday >> >> On Wed, Jan 8, 2025 at 12:50=E2=80=AFPM Timothy Thomas w= rote: >> >>> Let us know if she's up for it provided the OT is less than the CGM >>> stipend. Thanks >>> >>> On Wed, Jan 8, 2025 at 1:38=E2=80=AFPM Abby Cnossen wrote: >>> >>>> Her overtime would significantly exceed the $150 threshold if she >>>> worked on Sunday. I can check if she=E2=80=99s willing to work Friday,= if >>>> necessary. This would mean an 8-day stretch for her, but hopefully, it >>>> wouldn=E2=80=99t result in substantial overtime. >>>> >>>> On Wed, Jan 8, 2025 at 1:18=E2=80=AFPM Danielle James >>> danielle.james@thekey.com> wrote: >>>> >>>>> Would Julianna's over time be more than the $150 we would have to pay >>>>> one of the CGM to cover Sunday? >>>>> >>>>> >>>>> Danielle James LPN >>>>> *Milwaukee General Manager * >>>>> *Please note my email has changed:* >>>>> danielle.james@thekey.com >>>>> (414) 309-4827 >>>>> (414) 219-0300 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> *Have positive feedback? We'd love to share that with the community: = * >>>>> https://search.google.com/local/writereview?placeid=3DChIJkbvX_ggg3YA= RmZmeZB1UILA >>>>> >>>>> >>>>> On Wed, Jan 8, 2025 at 12:13=E2=80=AFPM Abby Cnossen >>>>> wrote: >>>>> >>>>>> Hello GM Team, >>>>>> >>>>>> I wanted to share updates regarding staffing changes and on-call >>>>>> coverage Tim and I discussed this morning. Please share the updates = with >>>>>> your teams. >>>>>> >>>>>> 1. >>>>>> >>>>>> *Renae Moller Departure* >>>>>> - Renae Moller has left the company without notice, effective >>>>>> immediately. >>>>>> 2. >>>>>> >>>>>> *Weekend Coverage (Friday, 1/10/25, and Sunday, 1/12/25)* >>>>>> - Caregiver Managers already scheduled will provide on-call >>>>>> coverage for these days. >>>>>> - *Thyviah* is unavailable this week due to a documented >>>>>> emergency but is expected to return next week. >>>>>> - *Julianna*, who has filled in during the week, will work her >>>>>> scheduled *Saturday shift* but cannot take on additional >>>>>> weekend shifts due to overtime. >>>>>> 3. >>>>>> >>>>

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