--000000000000afd29b05e77c214b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Looks great. Thank you! On Tue, Aug 30, 2022 at 4:32 PM Isabelle La wrote: > This has now been updated to reflect: > > Calgary Client Inquiry > Winnipeg Client Inquiry > Vancouver Client Inquiry > > Including Keith for visibility. > > On Tue, Aug 30, 2022 at 2:22 PM Dennis Fancy wrote: > >> I can usually tell by the area code that comes up, but yes this is a >> better system. >> >> Thank you, >> >> Dennis Fancy, BSP >> Care Solutions Manager >> *Please note my email has changed:* >> dfancy@thekey.com >> TheKey.com >> [image: TheKey] >> >> >> On Tue, Aug 30, 2022 at 4:18 PM Timothy Thomas wrote: >> >>> yes i think it should reflect the city to help dennis prepare. >>> >>> On Tue, Aug 30, 2022 at 4:33 PM Isabelle La wrote: >>> >>>> Hi All, >>>> >>>> I just checked the system and Calgary and Winnipeg numbers are listed >>>> as "CAN Client Inquiry" - let me know if this needs to be stripped out= more >>>> to be separated as Calgary vs Winnipeg bc as you've had it before, it'= s >>>> always just been the same ring group for both. >>>> >>>> Vancouver has been updated to be "Vancouver Client Inquiry" >>>> >>>> On Tue, Aug 30, 2022 at 1:06 PM Dennis Fancy wrote= : >>>> >>>>> Hi Isabelle, >>>>> >>>>> Please mark it as =E2=80=9CClient Inquiry=E2=80=9D for consistency wi= th my other >>>>> offices. >>>>> >>>>> Thanks, >>>>> >>>>> Dennis >>>>> >>>>> On Tue, Aug 30, 2022 at 2:33 PM Timothy Thomas wrote: >>>>> >>>>>> Hi Isabelle, >>>>>> >>>>>> As Dennis is now the care solutions manager overseeing Calgary / >>>>>> Winnipeg and Vancouver, I want to make sure that all inbound calls h= e >>>>>> receives are marked correctly as "new client" in 8x8. >>>>>> >>>>>> Can you please confirm? >>>>>> Thanks! >>>>>> >>>>>> >>>>>> -- >>>>>> Tim Thomas >>>>>> Head of Canada Division >>>>>> *Please note my email has changed:* >>>>>> tt@TheKey.com >>>>>> (514) 591-9387 >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>> -- >>>>> Dennis Fancy, BSP >>>>> Care Solutions Manager >>>>> *Please note my email has changed:* >>>>> dfancy@thekey.com >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.com >>> [image: TheKey] >>> >> -- Dennis Fancy, BSP Care Solutions Manager *Please note my email has changed:* dfancy@thekey.com TheKey.com [image: TheKey] --000000000000afd29b05e77c214b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Looks great. Thank you! On Tue, Aug 30, 2022 at 4:32 = PM Isabelle La < ila@thekey.com >= wrote: This has n= ow been updated to reflect:=C2=A0 Calgary Client Inquiry= Winnipeg Client Inquiry Vancouver Client Inquiry = Including Keith for visibility.=C2=A0 On Tue, Aug = 30, 2022 at 2:22 PM Dennis Fancy < dfancy@thekey.com > wrote: I can usually tell by th= e