--00000000000050fb970632472334 Content-Type: multipart/alternative; boundary="00000000000050fb970632472333" --00000000000050fb970632472333 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon All, Write off for franchise owner Lutgarda Mariano totaling C$44,057.09 has been completed. Please feel free to contact me if you have any questions Thank you, Lito Delapena Customer Contact and Collections Manager | TheKey Mobile: 619-722-8561 On Tue, Apr 8, 2025 at 8:33=E2=80=AFAM Laszlo Kovacs wrote: > Approved on my end as well. > > > > Thanks, > > > > *From:* Michele Boehmer > *Sent:* Monday, April 7, 2025 10:55 AM > *To:* eclark@thekey.com > *Cc:* Laszlo Kovacs ; > marykatherine.cope@thekey.com; Timothy Thomas ; Lito > Delapena ; sara.stuhlsatz@thekey.com; > katherine.cope@thekey.com; natalie.cahoone@thekey.com; Melissa Reyes melissa.reyes@thekey.com>; Audra Williams > *Subject:* Re: 344 Lutgarda Mariano- Vancouver BC Office Closure > > > > Yes, please proceed. > > > > On Mon, Apr 7, 2025 at 8:50=E2=80=AFAM wrote: > > Thank you, Michelle. > > > > Sounds like we should write this off, based on the below and our recent > experience with the CAD law firm. Please let us know if this is approved = @Laszlo > Kovacs @Michele Boehmer > > > > > > Kind regards- > > > > *Elizabeth Clark* > > Director | *TheKey* > > Mobile: 619.822.4855 > > > > > > *From:* Michele Boehmer > *Sent:* Monday, April 7, 2025 8:27 AM > *To:* Audra Williams > *Cc:* Elizabeth Clark ; marykatherine.cope@thekey.com; > Timothy Thomas ; Lito Delapena ; > sara.stuhlsatz@thekey.com; Laszlo Kovacs ; > katherine.cope@thekey.com; natalie.cahoone@thekey.com; Melissa Reyes melissa.reyes@thekey.com> > *Subject:* Re: 344 Lutgarda Mariano- Vancouver BC Office Closure > > > > Thanks for looping me in. While Lutgarda owes us $39K in royalty, when w= e > took her clients we absorbed $120K in monthly revenue > without purchasing these clients from her. Our school of thought was tha= t > while it is unlikely that we will collect the royalty revenue, we have > already recouped the loss of those funds with the profit we have gained > from the business we took over. I feel any efforts to collect these fund= s > will be in vain as she owes a very large sum to CTA and they will be > getting their money first. > > > > On Mon, Apr 7, 2025 at 8:01=E2=80=AFAM Audra Williams = wrote: > > Adding in +Michele Boehmer for visibility. > > > > I highly doubt that we will be able to recoup this, but Michele is the > closest to this and will be able to add thoughts. > > > > Best, > > > > On Fri, Apr 4, 2025 at 9:07=E2=80=AFAM Elizabeth Clark wrote: > > Good Morning > > > > Circling back to this topic as the franchise owner never paid her balance= . > I would suggest we write this off to bad debt if we are not going to purs= ue > here successfully in the next 180 days. Is there any collateral/leverage = we > have from her being a previous franchise owner we can leverage to reco