--000000000000e2a15605f4985906 Content-Type: text/plain; charset="UTF-8" Hi, Cheryl. Passing off the detractor below in order to initiate next steps and contacting the POC directly. Thank you! On Sat, Feb 11, 2023 at 11:36 AM Medallia wrote: > Client Name: Peter Cole > > CC ID: 1000000000040422 > > Primary Contact: Irene Cole > > PC Contact Info: ielegendre@gmail.com / > > Survey Delivery: Email > > > Division: Canada > > Business Unit: Toronto > > Tenure: 12 Weeks - Less Than 26 Weeks > > Actual Customer Segment: Turtle > > Stated Customer Segment: > > Survey: Relationship 2 > > Main Score: 5 > > Comments: She is very kind and helpful. She works well with Peter She > works well with Peter, however she has been late on several occasions. She > seems to provide stimulation for Peter. Since Mavencare and HCA merged The > caregivers and Client Managers continue to be great. However I am less > impressed with the management team so far. > > > Please click here to see the full survey response and learn more about the > client: https://hca.medallia.com/hca/respInvForm.do?surveyid=199185 > --000000000000e2a15605f4985906 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl. Passing off the detractor belo= w in order to initiate next steps and contacting the POC directly. Thank yo= u! On Sat, Feb 11, 2023 at 11:36 AM Medallia < noreply@app.medallia.com > wrote: Client Name: Peter Cole = CC ID: 1000000000040422 Primary Contact: Irene Cole PC Cont= act Info: ielegen= dre@gmail.com / Survey Delivery: Email Divis= ion: Canada Business Unit: Toronto Tenure: 12 Weeks - Less Th= an 26 Weeks Actual Customer Segment: Turtle Stated Customer S= egment: Survey: Relationship 2 Main Score: 5 Commen= ts: She is very kind and helpful. She works well with Peter She works well with Peter, however she has been late on several occasions. = She seems to provide stimulation for Peter. Since Mavencare and HCA merged The caregivers and Client Managers continue = to be great. However I am less impressed with the management team so far. = Please click here to see the full survey response and le= arn more about the client: https://hca.medallia.com/hca/re= spInvForm.do?surveyid=3D199185 --000000000000e2a15605f4985906--