--00000000000061ca6e06288bb411 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ashley and Tim, I have two Client Care Managers with sales responsibilities as well as my GM Laura Horval who manages roughly $2MM annually through our top referral source. I=E2=80=99d like to have them fully trained in Timeslips and Mindfi= t for the exact reasons we train stand alone HCLs. Can you make this happen? Thank you! Will Reid Partner * Please note my email has changed: * wreid@thekey.com 513-707-2304 TheKey.com [image: TheKey] ---------- Forwarded message --------- From: Laura Horval Date: Thu, Dec 5, 2024 at 1:01=E2=80=AFPM Subject: Fwd: Timeslips and Mindfit To: Will Reid ---------- Forwarded message --------- From: Laura Horval Date: Thu, Dec 5, 2024 at 9:33=E2=80=AFAM Subject: Re: Timeslips and Mindfit To: Jackie Summers Good Morning, I am actually referring to the longer formal training. We have two Care Managers (one starting next week) who are actively doing sales, we do not have an HCL at the moment but do have two care managers who are doing hybrid roles. Will Reid would like them both to do the full training and start offering this to our referral partners within facilities. Thank you! On Wed, Dec 4, 2024 at 7:51=E2=80=AFPM Jackie Summers = wrote: > Hi there! Anyone can do the 45min Friends and Family training online! Yes > - CSM's would be a great idea to go through it! > > > Jackie Summers > Director of Sales Operations > 951-675-0413 > TheKey.com [image: TheKey] > > > > > > > On Tue, Dec 3, 2024 at 11:38=E2=80=AFAM Laura Horval = wrote: > >> Good Afternoon Jackie, >> >> I just wanted to check back on this and see if our two CCM/Sales hybrid >> managers can take these training sessions. Please let me know- thank you= ! >> >> On Tue, Nov 26, 2024 at 2:57=E2=80=AFPM Laura Horval wrote: >> >>> Would a care manager who is a sales hybrid be eligible? We have one >>> already on our team and our newest sales team member joining our team w= ill >>> also be a hybrid. >>> >>> On Tue, Nov 26, 2024 at 2:39=E2=80=AFPM Jackie Summers >>> wrote: >>> >>>> There is a certification training that is 2.5hrs but we have a contrac= t >>>> that only allows out sales team to complete that (limited seating). Th= e >>>> 45min training is great and should give you the overarching themes of = how >>>> to accomplish an event. And the playbook highlights in yellow the tool= kit >>>> that has images and opened ended questions to ask! >>>> >>>> >>>> Jackie Summers >>>> Director of Sales Operations >>>> 951-675-0413 >>>> TheKey.com [image: TheKey] >>>> >>>> >>>> >>>> >>>> >>>> >>>> On Tue, Nov 26, 2024 at 11:30=E2=80=AFAM Laura Horval >>>> wrote: >>>> >>>>> Thank you! I already did the 45 min supplemental training with >>>>> Timeslips- is there a more in depth training for this course if we ar= e >>>>> going to be presenting it to facilities? >>>>> >>>>> On Tue, Nov 26, 2024 at 12:21=E2=80=AFPM Jackie Summers >>>>> wrote: >>>>> >>>>>> Hello