--000000000000b3fdf005f3bca8f8 Content-Type: text/plain; charset="UTF-8" I added my comment to the actual document. which was basically what Kim stated in her response. Thanks Audra! Kimberly Kranwinkel Regional Operations Director kimberly.kranwinkel@TheKey.com (301) 767-6622 TheKey.com [image: TheKey] On Thu, Feb 2, 2023 at 2:30 PM Audra Williams wrote: > It is a one time only and it does state that on the actual handout that > the HCL's and Care Solutions have. Good call out though and we can add > that verbiage into this as well. > > Thanks all!! > > On Thu, Feb 2, 2023 at 11:22 AM Kimberly Guerci > wrote: > >> My only question...is this a one time only offer or would we be expected >> to do this more than once? My reason for asking is based on a current >> client we have that signed up for 2x12 and has long term intentions. The >> wife's expectation and treatment of the CGs has been an ongoing issue >> despite us visiting the home multiple times and walking her through the CGs >> scope of practice. We have had 11 different CGs there in 2 weeks, either >> because of her treatment towards them or because she doesn't like them. >> How would we be expected to handle this situation with satisfaction >> guaranteed? >> >> On Wed, Feb 1, 2023 at 5:25 PM Audra Williams wrote: >> >>> Hi Team! >>> >>> I need a favor.... >>> >>> Can you please let me know your thoughts on this draft? This is a draft >>> that is close to completion, but I wanted to get your thoughts prior to >>> putting this in front of Angie, Melissa, Matt, Ashley and Dana. >>> >>> >>> https://docs.google.com/document/d/1tBiw9yYDKHo3Okw3aBXtxVtKhOk-H_SIneDwH1vJVx4/edit?usp=sharing >>> >>> Best, >>> >>> -- >>> Audra Williams >>> Director of Business Support >>> *Please note my email has changed:* >>> audraw@TheKey.com >>> >>> (425) 757-7027 >>> TheKey.com >>> [image: TheKey] >>> >> > > -- > Audra Williams > Director of Business Support > *Please note my email has changed:* > audraw@TheKey.com > (425) 757-7027 > TheKey.com > [image: TheKey] > --000000000000b3fdf005f3bca8f8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I added my comment to the actual document.=C2=A0 which was basically what Kim stated in her response. Thanks Audra! Kimberly Kranwinkel Regional Operations Director kimberly.kranwinkel@TheKey.com (301) 767-6622 = TheKey.com = <b