--00000000000098c84405e6ebae93 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Amy. Carolyn Daoust *Coordinatrice des ressources humaines * *Human Resource Coordinator* Tel: 514.907.5065 | Fax: 514.221.4265 carolyn.daoust@homecareassistance.com | Homecareassistancemontreal.ca On Tue, Aug 23, 2022 at 12:59 PM Amy Freeman wrote: > HI Carolyn, > > We have escalated this with our ClearCare. It appears there are some > communication issues stemming from their side. I will let you know when > addressed. > > Amy > > On Tue, Aug 23, 2022 at 8:57 AM Carolyn Daoust carolyn.daoust@homecareassistance.com> wrote: > >> The Caregiver is Timothy Kaur Kaur >> >> >> >> Carolyn Daoust >> >> >> >> *Coordinatrice des ressources humaines * >> >> *Human Resource Coordinator* >> >> >> Tel: 514.907.5065 | Fax: 514.221.4265 >> >> carolyn.daoust@homecareassistance.com | Homecareassistancemontreal.ca >> >> >> >> >> On Tue, Aug 23, 2022 at 11:47 AM Amy Freeman wrote= : >> >>> Can you share the Caregiver name you are testing with? >>> >>> On Tue, Aug 23, 2022 at 8:42 AM Carolyn Daoust >> carolyn.daoust@homecareassistance.com> wrote: >>> >>>> Good morning Amy. >>>> >>>> I have been testing the app this morning with a shift I created. I >>>> tried clocking in and the app is showing that the shift is in progress= . In >>>> ClearCare however, the shift is not clocked-in. In addition, I receive= d a >>>> text saying "Your shift was failed to clock in. Please contact your >>>> supervisor. Thank you" >>>> >>>> Thank you for your help. >>>> >>>> >>>> Carolyn Daoust >>>> >>>> >>>> >>>> *Coordinatrice des ressources humaines * >>>> >>>> *Human Resource Coordinator* >>>> >>>> >>>> Tel: 514.907.5065 | Fax: 514.221.4265 >>>> >>>> carolyn.daoust@homecareassistance.com | Homecareassistancemontreal.ca >>>> >>>> >>>> --00000000000098c84405e6ebae93 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank=C2=A0you Amy. Carolyn Dao= ust <span style=3D"font= -size:11pt;font-family:Arial;