--00000000000052551705e6eb7b72 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable HI Carolyn, We have escalated this with our ClearCare. It appears there are some communication issues stemming from their side. I will let you know when addressed. Amy On Tue, Aug 23, 2022 at 8:57 AM Carolyn Daoust wrote: > The Caregiver is Timothy Kaur Kaur > > > > Carolyn Daoust > > > > *Coordinatrice des ressources humaines * > > *Human Resource Coordinator* > > > Tel: 514.907.5065 | Fax: 514.221.4265 > > carolyn.daoust@homecareassistance.com | Homecareassistancemontreal.ca > > > > > On Tue, Aug 23, 2022 at 11:47 AM Amy Freeman wrote: > >> Can you share the Caregiver name you are testing with? >> >> On Tue, Aug 23, 2022 at 8:42 AM Carolyn Daoust > carolyn.daoust@homecareassistance.com> wrote: >> >>> Good morning Amy. >>> >>> I have been testing the app this morning with a shift I created. I trie= d >>> clocking in and the app is showing that the shift is in progress. In >>> ClearCare however, the shift is not clocked-in. In addition, I received= a >>> text saying "Your shift was failed to clock in. Please contact your >>> supervisor. Thank you" >>> >>> Thank you for your help. >>> >>> >>> Carolyn Daoust >>> >>> >>> >>> *Coordinatrice des ressources humaines * >>> >>> *Human Resource Coordinator* >>> >>> >>> Tel: 514.907.5065 | Fax: 514.221.4265 >>> >>> carolyn.daoust@homecareassistance.com | Homecareassistancemontreal.ca >>> >>> >>> --00000000000052551705e6eb7b72 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable HI Carolyn,=C2=A0 We have escalated thi= s with our ClearCare. It appears there are some communication issues stemmi= ng=C2=A0from their side. I will let you know when addressed. = Amy On Tue, Aug 23, 2022 at 8:57 AM Carolyn Daoust < carolyn.daoust@homecar= eassistance.com > wrote: The Caregiver is Timothy Kaur Kaur Carolyn Daoust <img s= rc=3D"https://lh6.googleusercontent.com/xh19Ajx0pfDfc-eeiA2ePGdQ8cn9JQwK5-x= z0PtGwVbtnRZPj