--000000000000b17e1e061490d67c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Chuck, I am just following up on that - Is all Alberta employee's T4 has been amended? The Caregivers are very upset, because they need to return their tax. When they go for a tax return it shows double income and they can't do that. So, we need to resolve this asap. Thanks, Irin On Wed, Mar 20, 2024 at 2:21=E2=80=AFPM Chuck Terlesky wrote: > Hi Germanine, > > The account was not closed with Wagepoint, so they sent out the T4s. > > This is their response. > > *Troy Lutz* (Wagepoint Support) > > Mar 19, 2024, 1:49=E2=80=AFPM EDT > Hi Chuck, > > We would be happy to assist you with amending your 2023 tax slips. > > Please note there is a fee of $10.00 per tax form amendment completed by > Wagepoint. > > Upload a* CSV spreadsheet *to your account under Settings > Account > Settings > Secure File Upload, including all the information below on the > spreadsheet: > > > - Employee's Full name and Employee ID ( to find the Employee ID go to > Reports > More > T4 or RL1 files). > - Place a column that indicates "Cancel" beside each employee. > - A reason for the amendment. > > > *****Please note* that due to high volumes, amendment requests can take > Wagepoint up to *10 *business days to complete.**** > > Alternatively, you can amend forms directly with the government, please > see the below CRA link on how to amend, > > CRA - > https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/pa= yroll/completing-filing-information-returns/t4-information-employers/t4-sli= p/amending-cancelling-adding-replacing-t4-slips.html#mndng_slps > > Hope this helps. Please let me know if you need anything further. > > Thanks! > Troy > > Troy Lutz > Customer Support at Wagepoint > support@wagepoint.com > 1-877-757-2272 > https://wagepoint.com/ > > SMB KIT link - https://bit.ly/47HZL2Q > > > On Mon, Mar 18, 2024 at 10:15=E2=80=AFAM Chuck Terlesky > wrote: > >> I assume they were auto-generated, but I will look into this and get bac= k >> to you. >> >> On Fri, Mar 15, 2024 at 4:15=E2=80=AFPM Germaine Daniels > germaine.daniels@thekey.com> wrote: >> >>> Hi Chuck, >>> >>> Can you also find out why the T4=E2=80=99s were created since we longer= no >>> longer payroll with them and the account was closed? Do you know if we = were >>> charged for this? If so we should request for a refund. >>> >>> Thanks >>> >>> Germaine DanielsPayroll Director >>> germaine.daniels@thekey.com >>> Phone: 562-380-3662 >>> TheKey.com >>> >>> >>> On Fri, Mar 15, 2024 at 3:03=E2=80=AFPM Chuck Terlesky >>> wrote: >>> >>>> Hi Irin, >>>> >>>> A request to Wagepoint has been made. >>>> >>>> Chuck >>>> >>>> On Fri, Mar 15, 2024 at 3:09=E2=80=AFPM Irin Eva = wrote: >>>> >>>>> Hi Chuck, >>>>> >>>>> We have received a few calls from Alberta employee's that they have 2 >>>>> T4's under our same company and I figured out that Wage Point also pr= oduces >>>>> T4 for them that should