Re: Pierre Jeanniot

From
Steve Koyanagi <skoyanagi@thekey.com>
To
Joey Taylor <joey.taylor@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
Wed, 12 Jun 2024 12:19:35 -0700
Folder
INBOX
--000000000000ef76f5061ab643e2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Agreed; I think we've taken this as far as we can. On Wed, Jun 12, 2024 at 7:12=E2=80=AFAM Joey Taylor wrote: > Good Morning, > > I received an email on Monday from the son's law firm threatening a > countersuit if we contact them again. > They said we have no proof and this is all speculation based on a phone > conversation. > > I don't think we should pursue with the letter but let me know what you > think? > > Thank you, > > On Fri, Jun 7, 2024 at 1:19=E2=80=AFPM Joey Taylor wrote: > >> Thanks Steve!! >> Yes, will do!! I'm going to wait until Wednesday when we officially have >> no more shifts with the client to send it. >> >> On Fri, Jun 7, 2024 at 12:53=E2=80=AFPM Steve Koyanagi >> wrote: >> >>> Joey, >>> >>> I connected with Tim right now and he'd like us to send a formal letter >>> to the client. Are you able to send the attached to the client? Let me = know >>> if any questions/if you'd like to discuss further. >>> >>> Thanks, all. >>> >>> On Tue, Jun 4, 2024 at 9:23=E2=80=AFAM Joey Taylor >>> wrote: >>> >>>> Hey Steve, >>>> >>>> Pierre Jeanniot is the client. >>>> Michael is the caregiver who was supposed to resign but we believe got >>>> spooked. >>>> Sunday is the caregiver who we believe they solicited. >>>> Adeoye is the caregiver they attempted to solicit and called our team >>>> to advise. >>>> >>>> Please let me know the next steps as I would like to solve this >>>> amicably and get our revenue back >>>> >>>> >>>> On Tue, Jun 4, 2024 at 11:14=E2=80=AFAM Steve Koyanagi >>>> wrote: >>>> >>>>> Can you send us the docs this particular client and the caregivers >>>>> signed and then we can go from there? Thanks. >>>>> >>>>> Steve Koyanagi >>>>> Assistant General Counsel >>>>> * Please note my email has changed: * >>>>> skoyanagi@thekey.com >>>>> >>>>> 650-722-6476 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>>> >>>>> On Tue, Jun 4, 2024 at 8:01=E2=80=AFAM Timothy Thomas = wrote: >>>>> >>>>>> Hi, >>>>>> >>>>>> I would like to discuss our options with respect to the email below. >>>>>> >>>>>> ---------- Forwarded message --------- >>>>>> From: Joey Taylor >>>>>> Date: Tue, Jun 4, 2024 at 10:58=E2=80=AFAM >>>>>> Subject: Pierre Jeanniot >>>>>> To: Timothy Thomas , Maria Licoudis >>>>> mlicoudis@thekey.com> >>>>>> >>>>>> >>>>>> Good Morning, >>>>>> >>>>>> The client has been reducing hours for the last few months by cuttin= g >>>>>> a day. They started at 7 days and went down to 3. Now, they want to = get rid >>>>>> of the remaining 3 days (they made up a lie about the caregiver gett= ing an >>>>>> "executive position"). >>>>>> >>>>>> Maria had been calling non-stop and the assistant Susan has been >>>>>> ignoring her. I guess yesterday, she got spooked by all the calls an= d >>>>>> panicked that we found out. The caregiver in the afternoon emailed u= s that >>>>>> he was no longer taking that job and can now work his sch

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