--000000000000a549c305e556c03d Content-Type: multipart/alternative; boundary="000000000000a549c105e556c03b" --000000000000a549c105e556c03b Content-Type: text/plain; charset="UTF-8" Thanks Lindsey. The issue with Gloria Bain is saying she never received the transfer. I just need to confirm it was sent to the BMO account as attached. This was in her file as updated bank info as of 5/31/2022. I had sent this over in email June 30th and she has called several times as well since. Great that Yinka received her E-trans. I will email you on all new hires to ensure the pay rate is correctly reflected since we can't communicate in the office. Regards, On Tue, Aug 2, 2022 at 8:56 PM Timothy Thomas wrote: > Thanks lindsey. Ill follow up with brian in the morning. > > On Tue, Aug 2, 2022 at 9:51 PM Lindsey Fancy wrote: > >> Hi Tim, >> >> I just wanted to follow-up on these. >> >> The first caregiver in question was paid via e-transfer today. As long as >> we get files uploaded into ClearCare when caregivers start work, this type >> of thing won't happen. >> >> I also reviewed the pay of the second caregiver in question and the >> amount paid to her lines up exactly with the hours in ClearCare. If the >> caregiver believes there is some sort of discrepancy, she would need to >> reach out to Brian as this would mean that a shift was not in ClearCare. >> However, it does look like all the shifts for her regular client are in >> ClearCare and have been marked as completed. >> >> Thanks, >> >> Lindsey >> >> On Tue, Aug 2, 2022 at 2:40 PM Timothy Thomas wrote: >> >>> Hi Lindsey, >>> >>> Brian mentioned that there are two cgs who need pay adjustments and 1 in >>> particular that is quite urgent. I understand you're travelling this week >>> but perhaps we could issue an advance via e-transfer to keep the CG happy >>> in the meantime? Are you able to assist? >>> >>> Let me know what you think >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.com >>> [image: TheKey] >>> >> -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > -- Brian Boxall Employee/Client Care Manager Home Care Assistance of Winnipeg, MB Office: (204) 489-6000 10B-1700 Corydon Avenue HCAWinnpeg.ca --- Read Our Testimonials Join Our Newsletter Champions of Longevity --000000000000a549c105e556c03b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Lindsey. The issue with Gloria B= ain is saying she never received the transfer.=C2=A0 =C2=A0I just need to c= onfirm it was sent to the BMO account as attached.=C2=A0 This was in her fi= le as updated bank info as of 5/31/2022. I had sent this over in email=C2= =A0 June 30th and she has called several times as well since. Great that Yinka received=C2=A0her E-trans.=C2=A0 I will email = you on all new hires to ensure the pay rate is corr