Re: Final Invoice and Coat

From
Cheryl Cartwright <ccartwright@thekey.com>
To
Michelle Hudgins <michelle.hudgins@thekey.com>
CC
Gerard Draetta <gerard.draetta@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Tue, 30 Apr 2024 15:12:41 -0300
Folder
INBOX
--00000000000076457e06175451ea Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We offered her the 3000.00 and she didn=E2=80=99t like it. We need to go af= ter the invoice amount. I don=E2=80=99t know what else to say seeing as the manufac= turer themselves didn=E2=80=99t recognize the coat. Bloomingdale=E2=80=99s also said they don=E2=80=99t sell Celine coats. Do you want me to tell the client all this? On Tue, Apr 30, 2024 at 2:42=E2=80=AFPM Michelle Hudgins wrote: > Hello Cheryl, > > > I am following up with you regarding Janet Young, leadership is looking > for an update. > > On Fri, Apr 19, 2024 at 12:02=E2=80=AFPM Cheryl Cartwright > wrote: > >> I am on hold with Celine right now. I am going to send them the photos >> and ask for the value of the coat. I just don't believe for 5 seconds th= at >> this coat was ever 20k USD. It's a fleece type coat. >> >> On Fri, Apr 19, 2024 at 12:19=E2=80=AFPM Michelle Hudgins > michelle.hudgins@thekey.com> wrote: >> >>> Thank you, Cheryl, at this point, I will turn this over to @Timothy >>> Thomas to see how he would like to move forward. >>> >>> On Fri, Apr 19, 2024 at 11:11=E2=80=AFAM Cheryl Cartwright >> ccartwright@thekey.com> wrote: >>> >>>> Hi Michelle, >>>> >>>> The picture she sent was not a fur coat as she indicated in the messag= e >>>> above. I also don't understand how she thinks without a receipt she sh= ould >>>> be entitled to anything. I called Bloomindales in New York and they sa= id >>>> they carry Celine sunglasses but not their coats so they could not spe= ak to >>>> the prices. I really don't know what else we can do. >>>> >>>> How would you like me to proceed? >>>> >>>> Cheryl >>>> >>>> On Fri, Apr 19, 2024 at 11:49=E2=80=AFAM Michelle Hudgins >>> michelle.hudgins@thekey.com> wrote: >>>> >>>>> Hello Cheryl, >>>>> >>>>> I am circling back to see if you have any new updates regarding Jane= t >>>>> Young. >>>>> >>>>> Best, >>>>> Michelle Hudgins >>>>> >>>>> >>>>> On Fri, Mar 29, 2024 at 2:24=E2=80=AFAM Jan Chaplin >>>>> wrote: >>>>> >>>>>> Cheryl, >>>>>> >>>>>> I accompanied my mother when she purchased her fur coat at the Celin= e >>>>>> store in Bloomingdale=E2=80=99s NYC. I know its value because I was = with her when >>>>>> she bought it. Frankly, a value of $6,000 is not consistent with tha= t >>>>>> experience, although I do appreciate a quick scan at their current w= ebsite >>>>>> is not conclusive. I will contact Celine directly and ask after som= e >>>>>> historical pricing. >>>>>> >>>>>> I am also unclear why you are offering 50% of the coat=E2=80=99s est= imated >>>>>> value when ALL of the coat was ruined, not 50% of it. In this insta= nce it >>>>>> would make the best sense for your insurance company to replace this= coat >>>>>> with a similar one. Mom should not bear any material consequence for= the >>>>>> unforeseen and illogical actions of your employee. Replacement of ha= lf a >>>>>> coat is not appropriate in this case. Mom should

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