--0000000000003b27c6061753e33c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Cheryl, I am following up with you regarding Janet Young, leadership is looking for an update. On Fri, Apr 19, 2024 at 12:02=E2=80=AFPM Cheryl Cartwright wrote: > I am on hold with Celine right now. I am going to send them the photos an= d > ask for the value of the coat. I just don't believe for 5 seconds that th= is > coat was ever 20k USD. It's a fleece type coat. > > On Fri, Apr 19, 2024 at 12:19=E2=80=AFPM Michelle Hudgins michelle.hudgins@thekey.com> wrote: > >> Thank you, Cheryl, at this point, I will turn this over to @Timothy >> Thomas to see how he would like to move forward. >> >> On Fri, Apr 19, 2024 at 11:11=E2=80=AFAM Cheryl Cartwright > ccartwright@thekey.com> wrote: >> >>> Hi Michelle, >>> >>> The picture she sent was not a fur coat as she indicated in the message >>> above. I also don't understand how she thinks without a receipt she sho= uld >>> be entitled to anything. I called Bloomindales in New York and they sai= d >>> they carry Celine sunglasses but not their coats so they could not spea= k to >>> the prices. I really don't know what else we can do. >>> >>> How would you like me to proceed? >>> >>> Cheryl >>> >>> On Fri, Apr 19, 2024 at 11:49=E2=80=AFAM Michelle Hudgins >> michelle.hudgins@thekey.com> wrote: >>> >>>> Hello Cheryl, >>>> >>>> I am circling back to see if you have any new updates regarding Janet >>>> Young. >>>> >>>> Best, >>>> Michelle Hudgins >>>> >>>> >>>> On Fri, Mar 29, 2024 at 2:24=E2=80=AFAM Jan Chaplin wrote: >>>> >>>>> Cheryl, >>>>> >>>>> I accompanied my mother when she purchased her fur coat at the Celine >>>>> store in Bloomingdale=E2=80=99s NYC. I know its value because I was w= ith her when >>>>> she bought it. Frankly, a value of $6,000 is not consistent with that >>>>> experience, although I do appreciate a quick scan at their current we= bsite >>>>> is not conclusive. I will contact Celine directly and ask after some >>>>> historical pricing. >>>>> >>>>> I am also unclear why you are offering 50% of the coat=E2=80=99s esti= mated >>>>> value when ALL of the coat was ruined, not 50% of it. In this instan= ce it >>>>> would make the best sense for your insurance company to replace this = coat >>>>> with a similar one. Mom should not bear any material consequence for = the >>>>> unforeseen and illogical actions of your employee. Replacement of hal= f a >>>>> coat is not appropriate in this case. Mom should have the same or si= milar >>>>> coat at no extra cost to her. >>>>> >>>>> I will source a comparable coat and forward it to you, however I wont >>>>> be able to do this prior to the week of April 7th because I am travel= ling. >>>>> >>>>> Regards, >>>>> Jan >>>>> >>>>> Sent from my iPad >>>>> >>>>> On Mar 27, 2024, at 7:16=E2=80=AFPM, Cheryl Cartwright >>>>> wrote: >>>>> >>>>> =EF=BB=BF >>>>> Hi Janet, >>>>> >>>>> It is not an assumption. It was investigated by our team.