--00000000000096a9b705efa61b7d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable 1. Update emails: 2 days - required to have an email list of all users that need the default send as updated and/or primary email address updat= ed. It is also ideal to have a go live date selected and to have users updat= ed on what will be different for them. New users added since will already h= ave thekey.com email addresses and will not need to do anything for login as only their default send as is updated. Users that need to have their ema= il updated should be planned for overnight updates and to login the next da= y with their @thekey.com email addresses. This part may also need standby support from the Saviynt automation team. 2. Change IVRs: @Keith Moore - can you provide your estimated time required for this work? 3. Move the callrail numbers: @Keith Moore - can you provide your estimated time required for this work? Yes, email addresses will be done by another person so that can be done in conjunction. IVR and CallRail will need to be phased. On Mon, Dec 12, 2022 at 1:21 PM Alexa Graziani wrote= : > Thanks Gabe! > > To confirm, how many hours would you estimate each of these things taking > day of so that we can outline it for leadership? Let's over vs under > estimate if needed. > > 1. Update emails > 2. Change IVRs > 3. Move the callrail numbers > > Also, I'd like to clarify if any of these things can be done > simultaneously (aka are different people doing them) or would they each > need the same people and therefore have to be sequenced in some way. > > Sincerely, > > On Thu, Dec 8, 2022 at 12:13 PM Gabriel La wrote: > >> Hi Team, >> >> Sorry for the delayed response, for gmail we need a list of all users so >> we can update their default send as address to @thekey.com. We can also >> cross compare the older users on who needs their domain updated. Finally= , >> we would need to know the exact date this needs to occur on. >> >> On Tue, Dec 6, 2022 at 11:29 AM Alexa Graziani >> wrote: >> >>> Awesome, thanks! >>> >>> On Tue, Dec 6, 2022 at 8:17 AM Keith Moore wrote: >>> >>>> No problem, the *Canada - Montreal *company has been updated to *Canad= a >>>> - TheKey*. >>>> >>>> On Mon, Dec 5, 2022 at 5:02 PM Alexa Graziani >>>> wrote: >>>> >>>>> Thanks, Keith! I realized we are going to need to update this so that >>>>> all the existing Canada pools can get moved into here upon rebranding= . >>>>> >>>>> Can you please rename it to "Canada - TheKey"? >>>>> >>>>> For now, that's all we will need. Then on the day of the day decided >>>>> ahead of time, we will need you to move all the existing Canadian poo= ls >>>>> into this company so that we can continue to utilize them on the new >>>>> website. >>>>> >>>>> Sincerely, >>>>> >>>>> On Wed, Nov 23, 2022 at 1:39 PM Keith Moore wrote= : >>>>> >>>>>> @Alexa Graziani I've got a new company >>>>>> created for Montreal with an 8 number website pool and 1 number GMB >>>>>> listing.