Re: Canadian Rebrand IT Checkin: 8x8, Email, Callrail

--000000000000071d5105efa591a1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Gabe! To confirm, how many hours would you estimate each of these things taking day of so that we can outline it for leadership? Let's over vs under estimate if needed. 1. Update emails 2. Change IVRs 3. Move the callrail numbers Also, I'd like to clarify if any of these things can be done simultaneously (aka are different people doing them) or would they each need the same people and therefore have to be sequenced in some way. Sincerely, On Thu, Dec 8, 2022 at 12:13 PM Gabriel La wrote: > Hi Team, > > Sorry for the delayed response, for gmail we need a list of all users so > we can update their default send as address to @thekey.com. We can also > cross compare the older users on who needs their domain updated. Finally, > we would need to know the exact date this needs to occur on. > > On Tue, Dec 6, 2022 at 11:29 AM Alexa Graziani > wrote: > >> Awesome, thanks! >> >> On Tue, Dec 6, 2022 at 8:17 AM Keith Moore wrote: >> >>> No problem, the *Canada - Montreal *company has been updated to *Canada >>> - TheKey*. >>> >>> On Mon, Dec 5, 2022 at 5:02 PM Alexa Graziani >>> wrote: >>> >>>> Thanks, Keith! I realized we are going to need to update this so that >>>> all the existing Canada pools can get moved into here upon rebranding. >>>> >>>> Can you please rename it to "Canada - TheKey"? >>>> >>>> For now, that's all we will need. Then on the day of the day decided >>>> ahead of time, we will need you to move all the existing Canadian pool= s >>>> into this company so that we can continue to utilize them on the new >>>> website. >>>> >>>> Sincerely, >>>> >>>> On Wed, Nov 23, 2022 at 1:39 PM Keith Moore wrote: >>>> >>>>> @Alexa Graziani I've got a new company created >>>>> for Montreal with an 8 number website pool and 1 number GMB listing. >>>>> >>>>> >>>>> >>>>> On Wed, Nov 23, 2022 at 4:30 PM Isabelle La wrote: >>>>> >>>>>> You're looking at her ;) I do the custom recordings at no cost, >>>>>> pretty immediate (usually within 1-2 days), I just follow the same s= cript >>>>>> except I update the branding/naming convention and upload when the o= ffice >>>>>> wants to go live. >>>>>> >>>>>> I just won't be able to do this for Montreal as that requires the >>>>>> French recording - Joey/Tim has someone they use for this, they will >>>>>> provide her the script in French, then she provides me the recording= and we >>>>>> upload when they want to go live. >>>>>> >>>>>> On Wed, Nov 23, 2022 at 1:26 PM Alexa Graziani >>>>>> wrote: >>>>>> >>>>>>> Got it. How long does that take and who usually gets that in the >>>>>>> queue to develop/provides the phrasing? Are there any costs associa= ted with >>>>>>> it we should be aware of? >>>>>>> >>>>>>> On Wed, Nov 23, 2022 at 1:25 PM Isabelle La wrote: >>>>>>> >>>>>>>> Yes, there are French greetings just for the Montreal 8x8 >>>>>>>> recording. >>>>>>>> >>>>>>>> Since Canadian Standard recording