--000000000000b533fc061892e025 Content-Type: multipart/alternative; boundary="000000000000b533fb061892e024" --000000000000b533fb061892e024 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Marc- Tim =E2=80=93 For audit backup purposes, please approve the waiver of CC fe= es providing you support and I=E2=80=99ll follow. Best, *From:* Marc Atkinson *Sent:* Thursday, May 16, 2024 7:41 AM *To:* laszlo.kovacs@thekey.com *Cc:* tt@thekey.com; sspeirs@thekey.com; alyson.rohane@thekey.com; lito.delapena@thekey.com *Subject:* Fwd: 157970 Dave Stieb - Obtain Credit Card Information For Versapay & Discussion to Waive CC Surcharge Fee - [#801034] Hi Laszlo, Please review the information below regarding Vancouver client Dave Stieb 157970. The client does not want to pay the credit card surcharge fee and doesn't want to provide us with ACH or debit card information. Thus, they have approved the waiving of the fee. His average weekly invoice ranges from $1,150.00 to $1,200.00. Thank you! On Wed, 15 May at 5:10 PM , SharonSpeirs wrote: Hi Billing team Please waive the credit card fee for this client as per the email chain below- I do not want to lose him and cheque is very cumbersome Sharon *Sharon, Speirs* General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com *TheKey.ca* [image: Image removed by sender. TheKey] ---------- Forwarded message --------- From: *Timothy Thomas* Date: Wed, May 15, 2024 at 2:00=E2=80=AFPM Subject: Re: 157970 Dave Stieb - Obtain Credit Card Information For Versapay - [#800878] To: Sharon Speirs Cc: Cathy Gerth please let the billing team know and cc alyson On Wed, May 15, 2024 at 4:54=E2=80=AFPM Sharon Speirs = wrote: Cathy He is an awesome client who already pays for more hours than he needs so I think we can do that Sharon I am just not sure now who I let know as we have gone live- do you Tim? *Sharon, Speirs* General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com *TheKey.ca* [image: Image removed by sender. TheKey] On Wed, May 15, 2024 at 1:47=E2=80=AFPM Timothy Thomas wrot= e: It's your call Sharon. We can also move to cheque although it's not ideal. On Wed, May 15, 2024 at 4:43=E2=80=AFPM Cathy Gerth wro= te: *Cathy Gerth* *Client Success Manager * *Direct: 778-403-6148* *Office:* 778-279-3634 Email: cgerth@thekey.com [image: Image removed by sender. TheKey] ---------- Forwarded message --------- From: *Dave S* Date: Wed, May 15, 2024 at 1:42=E2=80=AFPM Subject: Fwd: 157970 Dave Stieb - Obtain Credit Card Information For Versapay - [#800878] To: Cathy Gerth Hi Cathy I sent this to Carolina but it was returned. Could you pass it along to the appropriate person, and maybe cc me so I know for future reference? Thanks! Dave Sent from my iPhone Begin forwarded message: *From:* Dave S *Date:* May 15, 2024 at 1:37:46=E2=80=AFPM PDT *To:* Carolina Orosa *Subject:* *Fwd: 157970 Dave Stieb - Obtain Credit Card Information For Versapay - [#800878]* =EF=BB=BFHi Carolina