--000000000000f37c4505e6604a44 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Carolina - we ran into problems with Shaw upon trying to forward. Keith and his Telecom team should have updates shortly. On Tue, Aug 16, 2022 at 11:53 AM Carolina Orosa wrote: > We have two accounts (Surrey/White Rock and West Van) with Shaw - the > 16045608629 , 16045608628, 16045608627 is with our Surrey account. Gabrie= l > La has all our Shaw account numbers. > > On Tue, Aug 16, 2022 at 11:51 AM Carolina Orosa wrote= : > >> Sorry, crazy busy right now. I will send later >> >> Have the phones been forwarded? We haven't received any calls on our app= s >> and are still getting calls on our landline and our Shaw app >> >> On Tue, Aug 16, 2022 at 11:21 AM Keith Moore wrote: >> >>> Hey Carolina, >>> >>> We're calling Shaw right now to get the forwards put in place. >>> Do you happen to have a recent invoice or know the account number? Shaw >>> is unable to assist us without the account number and our previous >>> credentials aren't working to pull a new invoice. >>> >>> >>> I did a quick export of your Shaw account and I don't show any >>> 604-560-XXXX numbers: >>> Shaw Export: >>> 16048303907 >>> 16049120253 >>> 16049120332 >>> 16049120333 >>> 16049120334 >>> 16049120335 >>> 16049120336 >>> 16049120337 >>> 16049120338 >>> 16049120339 >>> 16049120380 >>> 16049268403 >>> 17782791138 >>> 17782793634 >>> 17782793635 >>> 17782793639 >>> >>> Do you have any invoices or records for the below numbers your >>> requesting to forward? >>> 16045608629 >>> 16045608628 >>> 16045608627 >>> >>> On Mon, Aug 15, 2022 at 3:04 PM Timothy Thomas wrote: >>> >>>> Thanks Team! >>>> >>>> Carolina, we'll chat tomorrow about the on-call merge. Perhaps aim for >>>> a launch with Calgary and Winnipeg the weekend of the 27th... >>>> >>>> >>>> >>>> On Mon, Aug 15, 2022 at 2:54 PM Carolina Orosa >>>> wrote: >>>> >>>>> Perfect, thanks so much! >>>>> >>>>> On Mon, Aug 15, 2022 at 11:53 AM Keith Moore >>>>> wrote: >>>>> >>>>>> Hi Carolina, >>>>>> I've got the phones programmed and scheduled to be picked up >>>>>> tomorrow. Once FedEx is in possession of the package, you'll get an = email >>>>>> with the tracking information and estimated delivery date. >>>>>> >>>>>> On Mon, Aug 15, 2022 at 1:29 PM Carolina Orosa >>>>>> wrote: >>>>>> >>>>>>> Keith, please let me know once you have sent out the polycom phones >>>>>>> and ETA. In the meantime, we will use our mobile phones here in the= office. >>>>>>> Thank you. >>>>>>> >>>>>>> On Mon, Aug 15, 2022 at 10:27 AM Carolina Orosa >>>>>>> wrote: >>>>>>> >>>>>>>> Wonderful, thank you! >>>>>>>> >>>>>>>> Yes, please have it all go to the main line. >>>>>>>> >>>>>>>> On Mon, Aug 15, 2022 at 10:26 AM Isabelle La >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Hi Carolina, >>>>>>>>> >>>>>>>>> Yes, we did receive that email but we are unable to go live until >>>>>>>>> you provide us with the information such as what lines to go live= wi