--00000000000014c8dd05f9bd42a8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ok. I=E2=80=99ll send you a preview of how one client survey would look tom= orrow afternoon. We=E2=80=99ll still have to do the work to set up and test triaging separat= e emails for Montreal locations.this will be to ensure we=E2=80=99re aligned on what= works. On Wed, Apr 19, 2023 at 4:53 PM Timothy Thomas wrote: > As long as we lead with french it will comply. We can show both languages= . > > Could i get an example sent to me? > > On Wed, Apr 19, 2023 at 7:38 PM Chen Xie wrote: > >> Tim, any sense why that wouldn=E2=80=99t meet the requirements? Let=E2= =80=99s just show >> them both French and English >> >> Sent from my iPad >> >> On Apr 19, 2023, at 4:15 PM, Alex Hodges wrote: >> >> =EF=BB=BF >> My understanding was that wouldn't meet the requirements. We needed to >> deliver French from name/subject/body copy to people who opt for French = and >> vice versa for English. If that meets the requirements, the exercise >> becomes much easier. >> >> On Wed, Apr 19, 2023 at 11:45=E2=80=AFAM Chen Xie wrot= e: >> >>> Hi Alex, >>> Can you help me understand the french issue with Montreal? >>> >>> Hypthothetically, can we control the words that get sent from that >>> location set? >>> >>> In other words, is it as simple as (I imagine), just doubling up the >>> content in the email body to include a french version right under the >>> english one. >>> >> >>> >>> -- >>> >>> >>> *Chen Xie*CSO | >>> *TheKey*650-208-2390 >>> [image: TheKey] >>> >> >> >> -- >> Alex Hodges >> Manager Customer Experience >> * Please note my email has changed: * >> ahodges@thekey.com >> TheKey.com >> [image: TheKey] >> >> -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --=20 Alex Hodges Manager Customer Experience * Please note my email has changed: * ahodges@thekey.com TheKey.com [image: TheKey] --00000000000014c8dd05f9bd42a8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ok. I=E2=80=99ll send you a preview of how one client sur= vey would look tomorrow afternoon.=C2=A0 We=E2=80=99ll still have to do the work to set up and test= triaging separate emails for Montreal locations.this will be to ensure we= =E2=80=99re aligned on what works.=C2=A0 On Wed, Apr 19, 2023 at 4:53 P= M Timothy Thomas < tt@thekey.com >= wrote: As long as we lead with= french it will comply. We can show both languages.=C2=A0 Could i get an example sent to me? On= Wed, Apr 19, 2023 at 7:38 PM Chen Xie < chen@thekey.com > wrote: Tim, any sense why that wouldn=E2=80=99t meet the requ= irements? Let=E2=80=99s just show them both French and English Sent from my iPad On Apr 19, 2023, at 4:15 PM, Alex Hodges < ahodges@thekey.com > wrote: =EF=BB=BF My understanding was that wouldn't meet the requirements. W= e needed to deliver=C2=A0French fr