--00000000000025293405f9b2bc96 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl! Passing off the detractor below in order to initiate next steps and contacting the POC directly. Thank you! On Wed, Apr 19, 2023 at 8:31=E2=80=AFAM Medallia = wrote: > Client Name: Gertrude & Werner Schmidt > > CC ID: 1000000000017655 > > Primary Contact: Andy Schmidt > > PC Contact Info: andyschmidt@telus.net / +2505161184 > > Survey Delivery: Email > > > Division: Canada > > Business Unit: Vancouver > > Tenure: More Than 52 Weeks > > Actual Customer Segment: Elephant > > Stated Customer Segment: > > Survey: Relationship 2 > > Main Score: 4 > > Comments: Does the minimum. Very cheerful. Had some issues earlier. > Reliable, pleasant, does a good job. Some caregivers are good and some ar= e > poor. Sometimes it seems a replacement caregiver is sent with no or minim= al > training. > > > Please click here to see the full survey response and learn more about th= e > client: https://hca.medallia.com/hca/respInvForm.do?surveyid=3D232252 > --00000000000025293405f9b2bc96 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl! Passing off the detractor belo= w in order to initiate=C2=A0next steps and contacting the POC directly. Tha= nk you! On Wed, Apr 19, 2023 at 8:31=E2=80=AFAM Medallia < noreply@app.medallia.com > wrote: Client Name: Ge= rtrude & Werner Schmidt CC ID: 1000000000017655 Primary Con= tact: Andy Schmidt PC Contact Info: andyschmidt@telus.net / +2505161184 S= urvey Delivery: Email Division: Canada Business U= nit: Vancouver Tenure: More Than 52 Weeks Actual Customer Seg= ment: Elephant Stated Customer Segment: Survey: Relationsh= ip 2 Main Score: 4 Comments: Does the minimum. Very cheerful. Had some issues earlier. Reliable, pleasant, does a good job. Some caregivers are good and some are poor. Sometimes it seems a replacement caregiver is sent with no or minimal train= ing. Please click here to see the full survey response a= nd learn more about the client: https://hca.medallia.com/h= ca/respInvForm.do?surveyid=3D232252 --00000000000025293405f9b2bc96--