We have to bill/pay $5000 within the first month (31 days) of care. The
clock would start ticking at SOC, not date they signed the CCA.
Hopefully that makes sense!
Best,
On Mon, Mar 30, 2026 at 1:34 PM Will Reid <wreid@thekey.com> wrote:
> Hello Audra,
> I have a question regarding closed won but never started. What’s the
> criteria/length of time for receiving our $500 offer? It’s not uncommon for
> a client to sign on while in rehab and we have a few weeks and in some
> cases a month as we just had. I’d like to make sure these opportunities do
> not receive the offer.
>
> Thank you,
>
>
> *Will Reid*
>
> Partner | TheKey
>
> Mobile: 513.707.2304
>
> <http://www.thekey.com>
>
>
--
Audra Williams
National Director, Quality and Care Innovation
audraw@thekey.com
Mobile: (425) 757-7027
https://thekey.com
<https://thekey.com>