--94eb2c05e906d1077e05554edf0e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Russell shared your email with me and I thought I might explain the changes that were made to SLACK and put a little more context behind them. The SLACK expansion is meant for team members based on their specific job only. This is for communication with others in similar positions across the network. We took the original idea that was used for Franchisees in SLACK and applied it to the different positions in the company so that others across the network can communicate and share. We have corporate representatives assigned to the different groups to monitor the conversations and what is shared to make sure there isn't anything way out of line. You of course are welcome to monitor these different groups however the level of questions and discussions will be much different then what is discussed within the Franchisee group. The entire support team worked closely on this project to determine the most effective way to create communication between offices and specific positions to ensure the greatest results. We definitely didn't just pull the trigger on this without some serious considerations on how it would be most effective. I hope that provides you with some clarity behind this change. Thank you, James ---------- Forwarded message ---------- Hi Russel, I hope you're doing well. With regards to the slack expansion, I think corporate has gone about this the wrong way. We now have 4 different slack teams to monitor. The simpler solution would have been to use one slack team and have channels associated to each roll, then if necessary, private channels for owners / operators. I think it's unreasonable for those of us who want to hear best practices in all business domains to have to monitor 4 different teams. It's cumbersome to jump back and forth. Let me know your thoughts, Best regards, Tim --=20 *Timothy Thomas* *Client Care Manager* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *tt@homecareassistance.com * --=20 Russell Gesher Head of Franchise Operations Home Care Assistance 221 Main Street, Suite 520 San Francisco, CA 94105 Tel. (877) 664-8281 http://www.homecareassistance.com Like us on Facebook Read Our Testimonials Join Our Newsletter Review our Book Series Explore our Franchise Opportunity James Patchett Director of Franchise Development Mobile (727)729-2068 http://www.homecareassistance.com *Changing the Way the World Ages.* Review our Book Series Like us on Facebook Explore our Franchise Opportunity --94eb2c05e906d1077e05554edf0e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Russell shared your email wit= h me and I thought I might explain the changes that were made to SLACK and = put a little more context behind them.=C2=A0 The SLACK expansion is meant f= or team