--0000000000003a2ace05d61ed99e Content-Type: text/plain; charset="UTF-8" Thank you, Alexa! This looks great and I am on board with whatever steps Dee is comfortable with. I agree that we do not want the page to default to the 404-page not found error. Please let me know if I can help or answer any questions or concerns. Best, On Fri, Jan 21, 2022 at 12:04 PM Alexa Graziani wrote: > Hi Megan, > > To recap our call, > > > 1. *Here are the initial changes we recommend Dee implement through > Laurie and team in the short-term for Complete Care Coordination's site:* > - Remove Dee's photo across the site (CTA and team) > - Remove your photo from the team section > - Update the phone number to be Montreal's > - Update the webform emails to be the Montreal team > - Add a blurb that says home care is provided by Home Care > Assistance (our team would write this and it would include a link to the > HCA Montreal site) > 2. *Long-term* > - If Dee would like to maintain ownership of the website (as I > understand she currently has), it would be best if the domain and hosting > was maintained past October so that the website doesn't default to 404-page > not found errors when someone clicks on the link. The site is strong with > organic traffic and that would be bad for consumers as well as for business > being sent to HCA. > - We basically would just want the homepage, care blogs, and > contact us. Everything else could be taken off and redirected to the > homepage > - If she wanted to redesign the site in the future to reflect > whatever her new business was, I think it seems like she would be able to > do that since she has full ownership over the domain. In that scenario, it > would be great to have a section that tells people looking for the previous > home care services to go to HCA Montreal instead and link to that site > - If Dee does not want ownership of the URL we can transfer > ownership and hosting to our accounts and take on management. We would then > redirect the site to the HCA Montreal website. Complete Care > Coordination's website would not exist from a content perspective. > > I know Dee currently owns the name, URL, etc, and we are in no way saying > she should give that up, we just want to make sure there is a long-term > plan in place that doesn't involve the website becoming inactive. We are > happy to support her in such a way that provides her with flexibility in > what she would like to do in the long-term with the URL and the brand. > > Audra - I'm not sure if there's anything we need to take into account from > a legal perspective on what we are or aren't allowed to do with this brand. > Do you know? I want to make sure I'm correctly representing our options. > > This is a new format for me so apologies for any confusion! > > > Sincerely, > > On Fri, Jan 21, 2022 at 9:25 AM Alexa Graziani agraziani@homecareassistance.com> wrote: > >> Hi Laurie and Megan, >> >> For some reason, in our initial call, we did not review the Complete C