----==_mimepart_6706a5dc3ecd_1c53fbe20831d00364287d Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable HI Audra, I sent an email out to Ryan Alexiander ryan.alexander@vivtech= nologies.com=C2=A0 who was my contact last year when we needed to pull Pa= yment summaries for Mavencare. It's odd that this inquiry came up as Andr= ew Coulombe was not on my list of clients to pull summaries for but again= we were only pulling data from the date of acquisition forward. Than= k you, Lito Delapena Manager=C2=A0Customer Contact & Collections Cen= ter = = On Tue, 8 Oct at 7:54 PM , Audra Williams wrote:= I=E2=80=99m sorry. I totally spaced on this.= I can see what I can come up with.=C2=A0 = = Who have we contacted at VIV that is not responding? = = Best, = Audra Williams = Director, Divisional Operations = = (425) 757-7027 = = TheKey.com = = = = = = = = = = = = On Tue, Oct 8, 2024 at 3:38=E2=80=AFPM Timothy Thomas wr= ote: = = = Audra, = = Are you able to track down the acquisition docs? = = = On Tue, Oct 8, 2024 at 6:08=E2=80=AFPM Sophia Jantz = wrote: = = = = Hi Tim, = = I wanted to circle back an see if you have been able to locate any of th= e payment information for this client for 2017-2022. The clients daughter= is stating she needs this information for the CRA but we do not have acc= ess to those records to provide. Please advise how we can possibly procee= d. Thank you for your time. = = Respectfully, Sophia Jantz Billing Help Desk 866-226-1702 billing@theke= y.com 8:00AM-5:00PM EST Monday-Friday=C2=A0 = = = = On Tue, 8 Oct at 9:46 AM , Sophia Jantz wrote: = Hi Tim, = = I wanted to circle back an see if you have been able to locate any of th= e payment information for this client for 2017-2022. The clients daughter= is stating she needs this information for the CRA but we do not have acc= ess to those records to provide. Please advise how we can possibly procee= d. Thank you for your time. = = Respectfully, Sophia Jantz Billing Help Desk 866-226-1702 billing@theke= y.com 8:00AM-5:00PM EST Monday-Friday=C2=A0 ----==_mimepart_6706a5dc3ecd_1c53fbe20831d00364287d Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable HI Audra, I sent an email out to Ryan Alexiander ryan.alexander@vivtechnologies.com =C2=A0 who was my contact last year when we needed to pull Payment s= ummaries for Mavencare. It's odd that this inquiry came up as Andrew Coul= ombe was not on my list of clients to pull summaries for but again we wer= e only pulling data from the date of acquisition forward. Thank you, Lito Delapena Manager=C2=A0 Customer Contact & Collections = Center On Tue, 8 Oct at 7:54 PM , Audra Williams &= lt;audraw@thekey.com> wrote: I=E2=80=99m sorry. I totall= y spaced on this. I can see what I can come up with.=C2=A0 </d