Hi Joey, Thank you for reaching out regarding this issue. We have reviewed all three accounts, and here is what we have found: - Chartwell Le Wellesley Housekeeping&Maintenance: The "Charge Tax" option in Netsuite is enabled and thus, we will be billing this location the tax. The first invoice for this particular location is set to bill tomorrow for last week's service. - Chartwell Le Wellesley Reception: The "Charge Tax" option in Netsuite is enabled and thus, we will be billing this location the tax. The first invoice for this particular location is set to bill tomorrow for last week's service. - Chartwell Le Wellesley Care: We stopped billing tax as of Invoice 777489 dated 5/30/24. Below is a screenshot of all invoices billed out of Netsuite, post integration out of Clearcare. It looks like on 5/25/24, a system change occurred which caused the "Charge Tax" option in Netsuite to be turned off. I'm not entirely sure how this occurred, but this is the reason why tax was no longer billed. Can the Montreal office please confirm that we need to bill the tax retroactively? It would be for DOS 5/21-9/8 for what has already been billed. Also, the "Charge Tax" field is still not checked off, so we need to confirm that we need to enable this option in order to restart the billing of tax. Thank you!
On
Mon, 16 Sep at 6:04 PM
, Timothy Thomas <tt@thekey.com> wrote:
Any staffing business should be charged sales tax. Including this one.
On Mon, Sep 16, 2024 at 4:26 PM Joey Taylor <joey.taylor@thekey.com> wrote:
Good Afternoon, We have recently broken down existing client (Chartwell Le Wellesley) into 3 divisions: 1.
Chartwell Le Wellesley Care 2.
Chartwell Le Wellesley Housekeeping&Maintenance 3.
Chartwell Le Wellesley Reception @Chakera Dixon Noticed they were not paying taxes in the past, I don't see any reason they would be tax-exempt? @Timothy Thomas They had been a client for years so I just wanted to make sure no agreement we had with them in past would make them exempt? Thanks,
-- Joey Taylor
Directeur Général/General Manager
514-907-5065
TheKey.ca