This is a multipart message in MIME format. ------=_NextPart_000_21A8_01DAFFA1.0F524B80 Content-Type: multipart/alternative; boundary="----=_NextPart_001_21A9_01DAFFA1.0F524B80" ------=_NextPart_001_21A9_01DAFFA1.0F524B80 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Laszlo, =20 We just got in the inbox yesterday, and the team is working through the = inbox . We have many that come in yesterday and the week, so we work on = the oldest one first.=20 =20 We can give this a priority , once this email- she can also CC in her = email.=20 =20 =20 Thanks, =20 =20 An Ly Accounts Payable Manager an.ly@thekey.com TheKey.com =20 =20 =20 =20 From: Laszlo Kovacs =20 Sent: Thursday, September 5, 2024 2:05 PM To: An Ly Cc: Timothy Thomas Subject: RE: FW: Missing Payments (Jessica Groen, Joy Terlesky) =20 Hi An, =20 Can you please look at Jessica Groen=E2=80=99s profile in Coupa. There = should be a pending payment to her that is seems to be caught up = somewhere in the approval workflow. Can you please confirm for us whose = inbox the approval is sitting in? I=E2=80=99m thinking we need to make = sure it goes directly to Chuck. =20 Thanks, =20 From: Timothy Thomas >=20 Sent: Thursday, September 5, 2024 4:02 PM To: Laszlo Kovacs > Subject: Re: FW: Missing Payments (Jessica Groen, Joy Terlesky) =20 Ex There was one in the system now that Jessica submitted yesterday that = has yet to make its way too Chuck.=20 =20 On Thu, Sep 5, 2024 at 2:54=E2=80=AFPM Laszlo Kovacs = > wrote: Hmmm=E2=80=A6so it was sitting in a different approver=E2=80=99s queue = before Chuck=E2=80=99s then? That is a coding items that would drive who = the approver is. We can manually update the approval workflow, but it = should automatically route to the right person once submitted. Not = saying the setup is perfect by any means though. =20 From: Timothy Thomas >=20 Sent: Tuesday, September 3, 2024 4:42 PM To: Laszlo Kovacs > Subject: Re: FW: Missing Payments (Jessica Groen, Joy Terlesky) =20 That=E2=80=99s not what he told me. Says he had to jump onto to open = office hours with Anotte to ask for it to land in his inbox, which it = did right afterwards. Meanwhile it has been 12 days since it was = submitted by Jessica. =20 =20 Does Anotte have any manual work to do in this process? Or is it = automated? =20 On Tue, Sep 3, 2024 at 5:26=E2=80=AFPM Laszlo Kovacs = > wrote: Tim, =20 Long story short, Chuck needs to be more timely in his review/approval = of the invoices from Jessica. He dragged his feet for a week and missed = the cutoff.=20 =20 Thanks, =20 From: an.ly@thekey.com >=20 Sent: Tuesday, September 3, 2024 4:23 PM To: 'Laszlo Kovacs' > Subject: RE: Missing Payments (Jessica Groen, Joy Terlesky) =20 We only have one open invoice for her which is the one dated 08.21 and = approved on 08.28.=20 =20 Yes, you are correct . It was too late for last week, and will be paid = this week. =20 Thanks, =20 =20 An Ly Accounts Payable Manager an.ly@thekey.c