--0000000000002b810305e8cf4385 Content-Type: multipart/alternative; boundary="0000000000002b810205e8cf4384" --0000000000002b810205e8cf4384 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This is perfect, thanks Joey. I've added this information to the calendar invite on Wednesday's anticipated Go-Live date for 8x8 so the Telecom Manager is able to assist in Forwarding. Also, I know that we are very backed up so I've asked the Telecom Manager to submit a port request to get all those phone numbers off of Rogers and into our 8x8 system sooner rather than later as this process has been taking 3-5 weeks lately. Please let me know if you have an issue with that. Otherwise, we should be all set, just make sure your users are well-versed on 8x8 and are logged in as often as possible. Remember, you can always go into your 8x8 Work App > Select Contacts > Select Company > Pull up your site name "Montreal" > View all users and their statuses. Users who are logged in should have a green check mark status bubble and those who are not will have the gray x status bubble. Please see example below: [image: Screen Shot 2022-09-16 at 11.08.48 AM.png] On Fri, Sep 16, 2022 at 8:43 AM Joey Taylor wrote: > Hey Isabelle, > > Here are the phone numbers you had asked for yesterday: > 514-907-5065 - Westmount Office and General Line > (514) 783-5005 - West Island Office > 450-505-2005 - Laval Office > (514) 315-2288 - TMR Office > -------------- > Here are the direct lines (Rogers Unison) some of our staff have been > giving to clients/caregivers: > Stephanie 514-223-3964 > Dominique 514-223-3031 > Mina 514-223-2918 > --------- > For marketing, we use call rail and everything gets forwarded to the > 514-907-5065 number. > > Finally, we have the translated script and it will be recorded on Monday. > We can proceed with the Wednesday, September 21st launch. > > Please let me know if you need anything else from me :) > > *Joey Taylor* > General Manager Montreal/*Directeur G=C3=A9n=C3=A9ral Montr=C3=A9al* > Home Care Assistance/Soins =C3=A0 domicile > Office: 514-907-5065 > Fax: 514-221-4265 > 4464 Ste Catherine West > Westmount, QC, H3Z1R7 > HomeCareAssistanceMontreal.ca > > Read Our Testimonials > > We Are Hiring! > > > Champions of Longevity > --0000000000002b810205e8cf4384 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This is perfect, thanks Joey.=C2=A0 I've a= dded this information to the calendar invite on Wednesday's anticipated= Go-Live date for 8x8 so the Telecom Manager is able to assist in Forwardin= g.=C2=A0 Also, I know that we are very backed up s= o I've asked the Telecom Manager to submit a port request to get all th= ose phone numbers off of Rogers and into our 8x8 system sooner rather than = later as this process has been taking 3-5 weeks lately. Please let me know = if you have an issue with that. Otherwise, we should be all set, just make = sure your users are well-ver