----==_mimepart_677310d83bf95_1bc3fdac8f0213847821561 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable HI Timon and Tim, =E2=80=8B Michelle has been working on getting an up= dated payment method for Robert Gowans as his Credit Card continues to fa= il for payments in Versapay. Robert has paid invoices sporadically and on= his own time either electronically or by E-transfer. He is not wanting t= o be set up for autopay at this time and advised that he pays at net 30 d= ays like all other vendors but he we have him set up to 2 day terms. Was = there an agreement that TheKey had with him prior to us taking over billi= ng? =C2=A0Please advise Thank you, Lito Delapena Manager=C2=A0Cus= tomer Contact & Collections Center = = On Fri, 27 Dec at 5:18 PM , Collections Team wrote: = Good Afternoon Mr.Gowan,=C2=A0 = = I hope you had a nice Holiday.=C2=A0 = I tried to contact you via phone but could not leave you a voice message= . I noticed the note that was added regarding the processing of payments = with the credit card on file ending in 2654. I would like to discuss the = account with you along with the message that was added. = Please contact me at your earliest convenience to further discuss.=C2=A0= = = Kind Regards,=C2=A0 = Michelle Hudgins ----==_mimepart_677310d83bf95_1bc3fdac8f0213847821561 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable HI Timon and Tim, =E2=80=8B Michelle has been working on getting an updated payment = method for Robert Gowans as his Credit Card continues to fail for payment= s in Versapay. Robert has paid invoices sporadically and on his own time = either electronically or by E-transfer. He is not wanting to be set up fo= r autopay at this time and advised that he pays at net 30 days like all o= ther vendors but he we have him set up to 2 day terms. Was there an agree= ment that TheKey had with him prior to us taking over billing? =C2=A0Plea= se advise Thank you, Lito Delapena Manager=C2=A0 Customer Contact & Collections = Center On Fri, 27 Dec at 5:18 PM , Collections Team= <collectionsteam@thekey.com> wrote: Good Afternoon Mr.Gowan,=C2=A0 I hope you had a nice Holiday.=C2=A0 I tried to contact you via phone but could not leave you= a voice message. I noticed the note that was added regarding the process= ing of payments with the credit card on file ending in 2654. I would like= to discuss the account with you along with the message that was added. Please contact me at your earliest convenience to furthe= r discuss.=C2=A0 Kind Regards,=C2=A0 Michelle Hudgins 1028755:611100 = ----==_mimepart_677310d83bf95_1bc3fdac8f0213847821561--