--00000000000077fb07062acf62a5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Lito No, we have no agreement to that effect with him. I have told him that we can go to a 14 day term, but he has to pay all outstanding invoices first - which he hasn't. I have cancelled ongoing shifts until he does. Best regards, * Timon Page * General Manager, Ontario *Please note my email address has changed:* timon.page@thekey.com Mobile: (437) 223-0841 TheKey.com On Mon, Dec 30, 2024 at 4:30=E2=80=AFPM Lito Delapena wrote: > HI Timon and Tim, > =E2=80=8B > Michelle has been working on getting an updated payment method for Robert > Gowans as his Credit Card continues to fail for payments in Versapay. > Robert has paid invoices sporadically and on his own time either > electronically or by E-transfer. He is not wanting to be set up for autop= ay > at this time and advised that he pays at net 30 days like all other vendo= rs > but he we have him set up to 2 day terms. Was there an agreement that > TheKey had with him prior to us taking over billing? Please advise > > Thank you, > > Lito Delapena > Manager Customer Contact & Collections Center > > > On Fri, 27 Dec at 5:18 PM , Collections Team > wrote: > Good Afternoon Mr.Gowan, > > I hope you had a nice Holiday. > I tried to contact you via phone but could not leave you a voice message. > I noticed the note that was added regarding the processing of payments wi= th > the credit card on file ending in 2654. I would like to discuss the accou= nt > with you along with the message that was added. > Please contact me at your earliest convenience to further discuss. > > Kind Regards, > Michelle Hudgins > > > 1028755:611100 > --00000000000077fb07062acf62a5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi=C2=A0Lito No, we have no = agreement to that effect=C2=A0with him. I have told him that we can go to a= 14 day term, but he has to pay all outstanding invoices first - which he h= asn't. I have cancelled ongoing shifts until he does.=C2=A0 = =C2=A0 Best regards, =C2=A0Timon Page General Manager, Ontario Please note my email address has changed: timon.page@theke= y.com Mobile: (437) 223-0841 TheKey.com On Mon, Dec 30,= 2024 at 4:30=E2=80=AFPM Lito Delapena < collectionsteam@thekey.com > wrote: HI Timon and Tim, =E2=80=8B Michelle has been working on getting an updated payment me= thod for Robert Gowans as his Credit Card continues to fail for payments in= Versapay. Robert has paid invoices sporadically and on his own time either= electroni