--0000000000005337a20624c66792 Content-Type: multipart/alternative; boundary="0000000000005337a10624c66790" --0000000000005337a10624c66790 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Here ya go! This is what they were able to retrieve. Hope this helps. Best, On Thu, Oct 17, 2024 at 10:08=E2=80=AFAM Audra Williams = wrote: > Hi Lito! I just got an update. It=E2=80=99s a lot of docs and they have= to be > downloaded manually. She is currently conducting orientation and has bee= n > working to download these in between other work assignments. She will be > finished with these tomorrow. > > Thanks! > > On Thu, Oct 17, 2024 at 12:45=E2=80=AFPM Audra Williams wrote: > >> I am having my contact look for these. I just pinged her again. >> >> Best, >> >> On Thu, Oct 17, 2024 at 12:35=E2=80=AFPM Lito Delapena >> wrote: >> >>> HI Steve, Tim & Audra, >>> >>> As we await a response from Ryan at Viv who was our contact last year >>> when we needed to pull Invoices and payment summaries for Mavencare/Tor= onto >>> clients who integrated from the date of acquisition forward, we were ab= le >>> to save all documentation for these clients into the Google Drive but >>> unfortunately Andre Coulombe was not one of those clients. >>> >>> The clients daughter has advised that she needs this documentation for >>> tax purposes but if we are unable to provide her the invoices/payment >>> summary would there be any way around that? Tim/Steve would a possible >>> letter from us be sufficient for what the CAD Government is requesting? >>> >>> Thank you, >>> >>> Lito Delapena >>> Manager Customer Contact & Collections Center >>> >>> >>> On Mon, 14 Oct at 9:52 AM , Sophia Jantz wrote: >>> Hello All, >>> >>> Good morning. I wanted to see if we have been able to obtain any >>> information for this clients in regards to the invoices for 2017-2022. >>> Please advise. Thank you! >>> >>> Respectfully, >>> >>> Sophia Jantz >>> Billing Help Desk >>> 866-226-1702 >>> billing@thekey.com >>> 8:00AM-5:00PM EST Monday-Friday >>> >>> On Thu, 3 Oct at 1:39 PM , Genevieve Coulombe >> genevieve.coulombe@cibc.com> wrote: >>> Thank you, Sophia! >>> >>> >>> From: Sophia Jantz >>> *Sent:* Thursday, October 03, 2024 1:02 PM >>> *To:* Coulombe, Genevieve >>> *Subject:* Fwd: Annual Statements-146281 Andre Coulombe - [#960465] >>> >>> [EXTERNAL] >>> ------------------------------ >>> Hi Genevieve, >>> >>> I wanted to follow up and let you know we are still in the process of >>> trying to locate the information you requested. I will get back to you = as >>> soon as possible. Thank you! >>> >>> Respectfully, >>> >>> Sophia Jantz >>> Billing Help Desk >>> 866-226-1702 >>> billing@thekey.com >>> 8:00AM-5:00PM EST Monday-Friday >>> >>> >>> >>> 960465:611100 >>> ATTENTION : This email originated outside your organization. Exercise >>> caution before clicking links, opening attachments, or responding with >>> personal information. >>> ------------------------------ >