--000000000000cc828b060182d88d Content-Type: multipart/alternative; boundary="000000000000cc8289060182d88b" --000000000000cc8289060182d88b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Irin, BookJane Shifts deducts 0.5hours (unpaid) from each of their shifts. Also, they charged a couple of late fee's for their invoices. For April 4th shift, it states that the TM did not show to the shift, and the facility should not be charged. Please see attached April 4th excel report and invoices based on their reports. Thanks, Sumira On Thu, Jul 27, 2023 at 12:07=E2=80=AFPM Timothy Thomas wro= te: > No i believe its Irin Eva > > On Thu, Jul 27, 2023 at 2:35=E2=80=AFPM Sumira Suthesan sumira.suthesan@thekey.com> wrote: > >> Hi Tim, >> >> I billed based on our billing schedule. >> They want the invoices to be billed based on the reports they send us. >> >> Is Amrita Veena the contact for payroll? >> >> There's a few invoices that need be corrected. >> >> Thanks, >> Sumira >> >> >> >> On Thu, Jul 27, 2023 at 11:14=E2=80=AFAM Timothy Thomas = wrote: >> >>> @Sumira Suthesan >>> >>> Hi Sumira, >>> >>> Bookjane takes a 15% commission on all shifts so those rates reflected >>> in the spreadsheets are accurate. I wasn't aware that we needed to dedu= ct a >>> half hour for break times. This will need to be applied to payroll as w= ell. >>> Can you please inform the payroll team? >>> >>> If the client says the CG arrived 20 minutes late then yes we will need >>> to adjust it. >>> >>> Why are we only dealing with April invoices now? Are there many >>> outstanding invoices that could have the same issues? >>> >>> On Thu, Jul 27, 2023 at 2:05=E2=80=AFPM Meera Ladani >>> wrote: >>> >>>> Hi Timothy and Cheryl, >>>> >>>> Please help me with this. I am just putting the rates I see on bookjan= e >>>> as after Angie I was adding in the shifts. I don't know anything about= the >>>> invoice and payments. >>>> >>>> Thank you >>>> >>>> -- >>>> >>>> Meera Ladani >>>> >>>> Caregiver Recruiter >>>> >>>> >>>> Office 5199542111 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> >>>> >>>> >>>> ---------- Forwarded message --------- >>>> From: Sumira Suthesan >>>> Date: Thu, Jul 27, 2023 at 1:59=E2=80=AFPM >>>> Subject: Fwd: Invoice >>>> To: Meera Ladani >>>> >>>> >>>> >>>> Hi Meera >>>> >>>> Please confirm that the caregiver clocked in late for BookJane on Apri= l >>>> 14. >>>> Please see attached report from BookJane and our invoice. >>>> >>>> Please also confirm if the hours and rate are correct for April 28, >>>> 29,30 (BooksJane deducted 0.5 hours) >>>> >>>> Thanks, >>>> Sumira >>>> >>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --000000000000cc8289060182d88b Conte