--0000000000003183c006018d2f3a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Sumira, Thanks for your email. Pls note that, Iam not related to any booking. If a Caregiver gets overpaid or underpaid the HR needs to calculate and adjust with next booking or add in the payroll sheet. I will take care from there. @Kathryn Nester Can you pls help with this? Thanks, Irin On Thu, Jul 27, 2023 at 10:29=E2=80=AFPM Sumira Suthesan wrote: > Hi Irin, > > BookJane Shifts deducts 0.5hours (unpaid) from each of their shifts. > Also, they charged a couple of late fee's for their invoices. > For April 4th shift, it states that the TM did not show to the shift, and > the facility should not be charged. > > Please see attached April 4th excel report and invoices based on their > reports. > > Thanks, > Sumira > > > > On Thu, Jul 27, 2023 at 12:07=E2=80=AFPM Timothy Thomas w= rote: > >> No i believe its Irin Eva >> >> On Thu, Jul 27, 2023 at 2:35=E2=80=AFPM Sumira Suthesan > sumira.suthesan@thekey.com> wrote: >> >>> Hi Tim, >>> >>> I billed based on our billing schedule. >>> They want the invoices to be billed based on the reports they send us. >>> >>> Is Amrita Veena the contact for payroll? >>> >>> There's a few invoices that need be corrected. >>> >>> Thanks, >>> Sumira >>> >>> >>> >>> On Thu, Jul 27, 2023 at 11:14=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> @Sumira Suthesan >>>> >>>> Hi Sumira, >>>> >>>> Bookjane takes a 15% commission on all shifts so those rates reflected >>>> in the spreadsheets are accurate. I wasn't aware that we needed to ded= uct a >>>> half hour for break times. This will need to be applied to payroll as = well. >>>> Can you please inform the payroll team? >>>> >>>> If the client says the CG arrived 20 minutes late then yes we will nee= d >>>> to adjust it. >>>> >>>> Why are we only dealing with April invoices now? Are there many >>>> outstanding invoices that could have the same issues? >>>> >>>> On Thu, Jul 27, 2023 at 2:05=E2=80=AFPM Meera Ladani >>>> wrote: >>>> >>>>> Hi Timothy and Cheryl, >>>>> >>>>> Please help me with this. I am just putting the rates I see on >>>>> bookjane as after Angie I was adding in the shifts. I don't know anyt= hing >>>>> about the invoice and payments. >>>>> >>>>> Thank you >>>>> >>>>> -- >>>>> >>>>> Meera Ladani >>>>> >>>>> Caregiver Recruiter >>>>> >>>>> >>>>> Office 5199542111 >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>>>> >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Sumira Suthesan >>>>> Date: Thu, Jul 27, 2023 at 1:59=E2=80=AFPM >>>>> Subject: Fwd: Invoice >>>>> To: Meera Ladani >>>>> >>>>> >>>>> >>>>> Hi Meera >>>>> >>>>> Please confirm that the caregiver clocked in late for BookJane on >>>>> April 14. >>>>> Please see attached report from BookJane and our invoice. >>>>> >>>>> Please also confirm if the hours and rate are correct for April 28, >>>>> 29,30 (BooksJane deducted 0.5 hours) >>>>> >>>>> Thanks, >>>>> Sumira >