--000000000000a0c73f0626e4f013 Content-Type: multipart/alternative; boundary="000000000000a0c73f0626e4f012" --000000000000a0c73f0626e4f012 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you all! On Thu, Nov 14, 2024 at 1:30=E2=80=AFPM Mansi Mehta wro= te: > Thank you for your help DeeAnne. > > On Thu, Nov 14, 2024 at 11:07=E2=80=AFAM wrot= e: > >> Hi Teresa, >> >> >> >> I will reach out to our Concentra representative, Jeff Streul, and have >> him contact you directly. Each office ordering non-injury-related servic= es >> from Concentra should have a primary contact listed for billing purposes= . >> It's strange that Concentra lists you as the primary contact for all >> invoices. Jeff should be able to provide you with any reports you need >> showing the invoices that have been submitted and paid. I will copy you = on >> my correspondence with him. >> >> >> >> Warm regards, >> >> *DeeAnne Flegel* >> >> Senior Manager, Workers' Compensation >> >> deeanne.flegel@thekey.com >> >> (561) 917-6848 cell >> >> (650) 242-3954 fax >> >> www.TheKey.com >> >> ***Please note - I am sending this email at a time that suits my work >> schedule; please do not feel obliged to reply outside of your working >> hours.*** >> >> >> >> *From:* Mansi Mehta >> *Sent:* Thursday, November 14, 2024 1:04 PM >> *To:* Timothy Thomas ; DeeAnne Flegel > deeanne.flegel@thekey.com> >> *Subject:* Re: AP >> >> >> >> Hi Tim, >> >> >> >> I am looping in @DeeAnne Flegel in this >> email. DeeAnne, is this something you can help with? I am not sure why >> Teresa is listed as the main POC. >> >> >> >> On Thu, Nov 14, 2024 at 5:56=E2=80=AFAM Timothy Thomas w= rote: >> >> Hi Mansi, >> >> >> >> Are you able to assist with Teresa's issue below? >> >> ---------- Forwarded message --------- >> From: *Teresa Heit* >> Date: Wed, Nov 13, 2024 at 4:05=E2=80=AFPM >> Subject: AP >> To: Timothy Thomas >> >> >> >> Hi Tim, >> >> >> >> I have been told by multiple Concentra billing people that I am the main >> point of contact for our (meaning the whole company) Concentra billing >> issues for non-injury care. I'm not sure how that happened but I get a = lot >> of calls and emails asking about the payment status of overdue invoices. >> I'm wondering if we can get this corrected?? >> >> >> >> Also, is there a way I can go and look at what invoices that I have >> submitted have been paid or their status? I just received a rebill for >> around $2000 worth of services for invoices I submitted in August and >> September. They could have been paid in October but I don't see a full >> invoice number in the drill down on the financials and it doesn't show m= e >> in coupa either. Or I'm looking in all the wrong places. >> >> >> >> >> >> >> >> -- >> >> *Teresa Heit* >> >> *Administrator* >> >> *(O) 913-663-5000* >> >> *(C) 913-961-3130* >> >> >> >> >> >> >> >> >> >> *6-4717*[image: TheKey] >> >> --000000000000a0c73f0626e4f012 Content-Type: text/html; charset="UTF-8" Con