--0000000000003e31e906374152a5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, Just a friendly reminder that our next Care Match training session is scheduled for tomorrow, June 11th, at 10:30 am PST / 1:30 pm EST. This session will focus on our Staffing team members. We also have another training session planned for the following week, on June 17th at 9:30 am PST / 12:30 pm EST. This session is designed for our HCL, CM, CSM, and GM team members. For ongoing support, we have the following office hour sessions scheduled. Please note that these sessions are best suited for those who have already attended a training session or watched the recording. - Wednesday, June 25th at 11 am PST / 2 pm EST - Thursday, July 3rd at 10 am PST / 1 pm EST If you have any questions, please don't hesitate to reach out to Amy Harris or myself. Thanks, On Thu, Jun 5, 2025 at 4:24=E2=80=AFPM Megan Harris wrote: > Hello, > > As a reminder Care Match is set to go live next Monday 6/9 for the groups > already trained. This week we completed our first two Care sessions. We > sent out 255 invitations over those two sessions and had 118 attendees. F= or > those who couldn't make it, we've shared a recap email that included the > meeting recording and all the resources listed below. > > Each of you along with your GM's have been added to the upcoming training > sessions. We've included everyone who missed the initial sessions, as wel= l > as the remaining users. Please review the calendar invites, and let me > know if anything needs to be adjusted. > > I've linked a copy of my compare report [here > ] > and attendance logs for both sessions, so you can see the original invite > list and who is in the next two sessions. > > - Column E > - Yes =3D user already attended a session > - 6/11 =3D user has been added to this session (Staffing / CM > focused) > - 6/17 =3D user has been added to this session (CSM/GM/HCL) > > > Here are the resources that we have shared: > > - Care Match Folder (Location of all documents) - HERE > > > - C-P-E Quick Reference Guide - HERE > > - TheKey Care Match Profiles Document - HERE > > - Current Example: SOC/Prospect Email - Central LA - HERE > > - Email Example Utilizing Care Match - HERE > > - C-P-E Profile Tagging - HERE > > - Reporting - HERE > > > > To sup