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Re: Maven Care Portal

From
Michelle Verbruggen <michelle.verbruggen@vivtechnologies.com>
To
Timothy Thomas <tt@thekey.com>
CC
Adam Blackman <adam@vivtechnologies.com>, Nukul Bhasin <nukul@vivtechnologies.com>, Bryan Higgins <bryan@vivtechnologies.com>, Usha Sanjay <usha.sanjay@vivtechnologies.com>, Brianne Elgie <brianne.elgie@vivtechnologies.com>, Ryan Alexander <ryan.alexander@vivtechnologies.com>, Lucas Motro <lmotro@thekey.com>, Audra Williams <audraw@thekey.com>, Kimberly Guerci <kguerci@thekey.com>
Date
Tue, 4 Apr 2023 18:10:41 -0400
Folder
INBOX
Hi Tim,

Unfortunately, we cannot assist with a bulk download of the data.

Although we maintained the database for the remainder of March as a buffer
period, there is significant cost associated with this maintenance. We were
set to disconnect on March 31st, however, following your email will revert
back on the cost to extend/continue access for the month of April.

Best,

Michelle

*Michelle Verbruggen*
Chief of Staff
vivtechnologies.com



> From: Timothy Thomas <tt@thekey.com>
> Date: Fri, Mar 31, 2023 at 11:47 AM
> Subject: Fwd: Maven Care Portal
> To: Ryan Alexander <ryan.alexander@vivtechnologies.com>
>
>
> Hi Ryan,
>
> Are you able to support with the request below, before we lose access to
> the portal?
>
> Thanks
> Tim
>
> ---------- Forwarded message ---------
> From: Kathryn Nester <knester@thekey.com>
> Date: Fri, Mar 31, 2023 at 10:21 AM
> Subject: Maven Care Portal
> To: Timothy Thomas <tt@thekey.com>
>
>
> Hi Tim,
>
> I still need various Mavencare caregiver's documents. I've slowly been
> doing it but it's time consuming as you have to go through each file and
> download it individually.
>
> If it's possible for them to download them in bulk for each caregiver that
> would be helpful
>
> We also have staff come to us for previous letters of employment and
> various information about their employment. If we lose access to the portal
> we won't have a lot of that information, who should we direct them to speak
> with in those instances?
>
> Thanks,
> Kathryn
>
> --
>
> Kathryn Nester
>
> Caregiver Ambassador
>
> ___________________
>
>
> Office: 416-488-8777
>
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>
>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>
> [image: http://www.vivtechnologies.com/new-name]
> <http://www.vivtechnologies.com/new-name>
>
> [image: http://www.vivtechnologies.com/new-name]
> <http://www.vivtechnologies.com/new-name>
>

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