--000000000000faa70d05f8a3447b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Timothy, are we talking about a couple hundred caregivers? Sounds like bulk download not an option and we can't ask to maintain the Mavencare portal indefinitely so maybe you can advise whether we can look at downloading caregiver files individually which it sounds like our Caregiver Ambassador has already started doing. Let us know if you have a different perspective. Thanks, L On Tue, Apr 4, 2023 at 6:10=E2=80=AFPM Michelle Verbruggen wrote: > Hi Tim, > > Unfortunately, we cannot assist with a bulk download of the data. > > Although we maintained the database for the remainder of March as a buffe= r > period, there is significant cost associated with this maintenance. We we= re > set to disconnect on March 31st, however, following your email will rever= t > back on the cost to extend/continue access for the month of April. > > Best, > > Michelle > > *Michelle Verbruggen* > Chief of Staff > vivtechnologies.com > > > >> From: Timothy Thomas >> Date: Fri, Mar 31, 2023 at 11:47=E2=80=AFAM >> Subject: Fwd: Maven Care Portal >> To: Ryan Alexander >> >> >> Hi Ryan, >> >> Are you able to support with the request below, before we lose access to >> the portal? >> >> Thanks >> Tim >> >> ---------- Forwarded message --------- >> From: Kathryn Nester >> Date: Fri, Mar 31, 2023 at 10:21=E2=80=AFAM >> Subject: Maven Care Portal >> To: Timothy Thomas >> >> >> Hi Tim, >> >> I still need various Mavencare caregiver's documents. I've slowly been >> doing it but it's time consuming as you have to go through each file and >> download it individually. >> >> If it's possible for them to download them in bulk for each caregiver >> that would be helpful >> >> We also have staff come to us for previous letters of employment and >> various information about their employment. If we lose access to the por= tal >> we won't have a lot of that information, who should we direct them to sp= eak >> with in those instances? >> >> Thanks, >> Kathryn >> >> -- >> >> Kathryn Nester >> >> Caregiver Ambassador >> >> ___________________ >> >> >> Office: 416-488-8777 >> >> >> TheKey.ca >> >> [image: TheKey] >> >> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> >> [image: http://www.vivtechnologies.com/new-name] >> >> >> [image: http://www.vivtechnologies.com/new-name] >> >> > > [image: http://www.vivtechnologies.com/new-name] > > --000000000000faa70d05f8a3447b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Timothy, are we talking about a couple hu= ndred caregivers? Sounds like bulk download not an option and we can't = ask to maintain the Mavencare portal indefinitely so maybe you can advise w= hether we can look at downloading caregiver files individually which it sou= nds like our Caregiver Ambassador has already starte