--000000000000c8a56505f18b9935 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Matt, So I am okay to just have us fill out their vendor form and keep that on file and not do our agreement? Also, am I okay to honor the pricing I had quoted them in 2022 of $35? On Thu, Jan 5, 2023 at 4:46 PM Matt Vijayan wrote: > Hi Amanda, > > We had sent the attached rates and contract to Sunrise of Burlington. I > was told that they do not typically sign an agreement and asked me to fil= l > the "Canadian Vendor Registration Form". We will have to increase our rat= es > to $38/hou, because of rising caregiver recruitment and retention costs > driven by inflation. We can still use the essence of the contract and hav= e > an amendment to the pricing. Good luck! > > Best regards, > > Matt > > Matt Vijayan, B.Sc., MBA, CCPE > Director of Sales, Canada > *Please note my email has changed:* > mvijayan@TheKey.com > > TheKey.com > [image: TheKey] > > > ---------- Forwarded message --------- > From: Matt Vijayan > Date: Thu, Apr 22, 2021 at 6:38 PM > Subject: Sunrise of Burlington Floor Duty Shifts > To: > Cc: Jeanette Bock , Angie Kunnath akunnath@homecareassistance.com>, John Bibiris HCA jbibiris@homecareassistance.com> > > > Hi Tonia, > > Thank you for the call today. We appreciate your trust and confidence on > our services. I have attached the signed vendor set up form. Please us kn= ow > if the below is acceptable by replying to this email at your earliest > convenience. > > Home Care Assistance (HCA) is a non-medical agency and HCA does not > provide medical treatments. Sunrise of Burlington hereby releases HCA > from any medical liability relating to the services which are provided or > are not provided by HCA, and Client acknowledges responsibility for the > provision of any medical services. A general description of services to b= e > performed is outlined below. Caregivers shall be capable of performing > all typical Activities of Daily Living (ADLs), understand basic infection > controls, proper lifting and transfer techniques, and have experience > working with clients who have various degenerative conditions such as > dementia, Parkinson=E2=80=99s disease, Multiple Sclerosis etc. > > > Invoices are sent weekly and are due upon receipt. Client agrees to pay > invoices on-time and understands interest charges may apply for balances > over 30 days past due at a rate of 2% per month (effective rate of 26.82% > per annum). HCA reserves the right, at its sole discretion, to terminate > services for failure to pay invoices in a timely manner. > > *Cancellations* > In the case that Client relieves a Caregiver of their duties or fails to > cancel hourly services scheduled at least seventy-two (72) hours before > service is scheduled to commence, Client will pay a cancellation fee > equivalent to the hourly rate for the entire scheduled shift. > > *Non-solicitation/employment* > > Client understands that HCA spends a significa