--0000000000009c7f9605fda37962 Content-Type: multipart/alternative; boundary="0000000000009c7f9505fda37961" --0000000000009c7f9505fda37961 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Bill, That's correct, if you review my above email. The amount of $630.80 was for Marchs balance owed by the family and then 59.39 for the surcharge ( which I mentioned we would credit) . Adding these 2 with the 1568.80 would give you the $2258.99. [image: image.png] thank you, On Thu, Jun 8, 2023 at 3:35=E2=80=AFPM wrote: > Hey Ali > > The charge to my credit card April 12th was $2258.99 (not was *$1568.80), > * I am having trouble connecting our balance between your new system and > the old system. > > > > *From:* Ali Malik > *Sent:* Wednesday, June 7, 2023 8:00 AM > *To:* Bill Picken > *Cc:* Cheryl Cartwright ; TheKey Billing billing@thekey.com>; Shawntel Sousa ; Chuck Terlesky cterlesky@thekey.com>; Timothy Thomas ; Dan dpicken@shaw.ca> > *Subject:* Re: Billing Update. > > > > Hey Bill, > > > > We were going to put credit in the system to reflect bookings but what we > can do is add a credit note to the month of April. Since there is a balan= ce > owed by the family of 1139.89, we can minus the tax credit from this > balance and I will have the team add credit. In addition to this we will > minus surcharge for the creditcard from the balance due as well. So the > balance owed by the family for the month of April would now be 1139.89 - > 462.5 (tax credit) - 59.39 (surcharge) =3D *$618.00.* > > > > Also bookings from Jan-March 31st, Chuck will be able to assist you as I > have no insight for anything prior to transition in April besides the tax > issue which we addressed above. > > > > @Chuck Terlesky Chuck can you provide insight on > Bills concern about January hours? It looks like there's only a dispute o= f > 1 hour? > > > > thank you > > > > > > On Tue, Jun 6, 2023 at 10:14=E2=80=AFPM Bill Picken = wrote: > > Hey Ali > > We don=E2=80=99t seem to be reconciled yet. > > There should be credits for the GST paid in January and February, see the > screen shot of Chuck=E2=80=99s email. > > What is the surcharge on the April invoice, see screenshot. > > Why did BlueCross only pay for 130.98 hrs in January, contracted to cover > 132.07 hrs. Chucks report say 132 hrs.? > > Please let me know when you get Jan 1st to April 30th reconciled. > > I would like to see all debits and credits. > > Bill > > [image: image1.jpeg] > > [image: image2.jpeg] > > [image: image3.jpeg] > > > > Sent from my iPad > > > On Jun 6, 2023, at 11:56 AM, Ali Malik wrote: > > Hey Bill, > > > > So we have reconciled all of the CDHC payments for the month of April. Th= e > total we received from CDHC for bookings from March 29-April 30th was > $5017.65. > > > > You can see below that we charged your card for 2 invoices. The $630 was = a > valid charge for payment owed from family for month of March. The charge > for $1568.80 on creditcard was for the fu