This is a multipart message in MIME format. ------=_NextPart_000_03EB_01D99A0E.1FC23060 Content-Type: multipart/alternative; boundary="----=_NextPart_001_03EC_01D99A0E.1FC27E80" ------=_NextPart_001_03EC_01D99A0E.1FC27E80 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hey Ali The charge to my credit card April 12th was $2258.99 (not was $1568.80), = I am having trouble connecting our balance between your new system and = the old system. =20 =20 From: Ali Malik =20 Sent: Wednesday, June 7, 2023 8:00 AM To: Bill Picken Cc: Cheryl Cartwright ; TheKey Billing = ; Shawntel Sousa ; Chuck Terlesky = ; Timothy Thomas ; Dan = Subject: Re: Billing Update. =20 Hey Bill, =20 We were going to put credit in the system to reflect bookings but what = we can do is add a credit note to the month of April. Since there is a = balance owed by the family of 1139.89, we can minus the tax credit from = this balance and I will have the team add credit. In addition to this we = will minus surcharge for the creditcard from the balance due as well. = So the balance owed by the family for the month of April would now be = 1139.89 - 462.5 (tax credit) - 59.39 (surcharge) =3D $618.00. =20 Also bookings from Jan-March 31st, Chuck will be able to assist you as I = have no insight for anything prior to transition in April besides the = tax issue which we addressed above. =20 @Chuck Terlesky Chuck can you provide = insight on Bills concern about January hours? It looks like there's only = a dispute of 1 hour? =20 thank you =20 =20 On Tue, Jun 6, 2023 at 10:14=E2=80=AFPM Bill Picken > wrote: Hey Ali We don=E2=80=99t seem to be reconciled yet. =20 There should be credits for the GST paid in January and February, see = the screen shot of Chuck=E2=80=99s email. =20 What is the surcharge on the April invoice, see screenshot.=20 Why did BlueCross only pay for 130.98 hrs in January, contracted to = cover 132.07 hrs. Chucks report say 132 hrs.? Please let me know when you get Jan 1st to April 30th reconciled.=20 I would like to see all debits and credits.=20 Bill=20 =20 Sent from my iPad On Jun 6, 2023, at 11:56 AM, Ali Malik > wrote: Hey Bill, =20 So we have reconciled all of the CDHC payments for the month of April. = The total we received from CDHC for bookings from March 29-April 30th = was $5017.65.=20 =20 You can see below that we charged your card for 2 invoices. The $630 was = a valid charge for payment owed from family for month of March. The = charge for $1568.80 on creditcard was for the full invoice when we = should have charged partial, i've included this in breakdown. =20 So essentially the total billed for all invoices in April was $7726.34. = The total we got paid from CDHC was $5017.65. The total we charged your = card for these invoices was $1568.80. So the total left owing by family = for month of April would be $1139.89 (7726.34 - 5017.65 - 1568.80) =20 What we can do is charge 1139.89 to the creditcard on file and close off = the