Re: Daily Report: Survey Scores 8 or Below

From
Cheryl Cartwright <ccartwright@thekey.com>
To
Medallia Feedback <noreply@medallia.com>, Keri Thrush <kthrush@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Wed, 9 Nov 2022 09:06:25 -0400
Folder
INBOX
--0000000000009f820005ed09538c Content-Type: text/plain; charset="UTF-8" Let me look into the low Vancouver score and I'll get back to you both. Client was very detailed about caregivers but not so much regarding the office. Cheryl On Wed., Nov. 9, 2022, 9:00 a.m. Medallia Feedback, wrote: > This report is designed to help you identify situations that require > intervention and referral accounts at risk. Please review the report for > any of your Business Unit's responses. > > Email ahodges@thekey.com with any feedback, issues, or questions. > View My Dashboard > > > Business Unit Field Survey Program Referral Account Name Referral Account > Owner Link to Response Main Score > > Toronto > Caregiver Survey (Caregiver File) > Go to Response > > 5 > Reason for CG NPS Score > Shifts are not given to everyone! > Toronto > Client End of Service > Chartwell Waterford > Amanda Ilines > Go to Response > > 8 > Reason For Ending Service > Mom moved to another facility with a greater level of in-house care. No > complaints with the care received from Home Care Assistance. Was > particularly happy with care-giver Carrie. She cared so well for my Mom. > Thanks to all. > Vancouver > Client Relationship > Go to Response > > 8 > Vancouver > Client Relationship > Go to Response > > 5 > --0000000000009f820005ed09538c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Let me look into the low Vancouver score and I&#39;ll get= back to you both. Client was very detailed about caregivers but not so muc= h regarding the office.=C2=A0 = Cheryl On Wed., Nov. 9, 2022, 9:00 a.m. Medallia Feedback, &lt; noreply@medallia.com &gt; wrote: =20 =20 =20 =20 =20 This r= eport is designed to help you identify situations that require intervention= and referral accounts at risk. Please review the report for any of your Bu= siness Unit&#39;s responses. Email ahodges@thekey.com with any feedback, issues, or questions. =20 =20 Vi= ew My Dashboard =20 =20 =20 <table id=3D"m_1115240150336879310analytics2" style=3D"border-c

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